@Google@googlefi 8/8 This isn’t just an inconvenience—it’s @google failing to uphold the service I pay for. I’m not asking for special treatment, just the service delivered reasonably. This feels like a predatory practice @googlefi hides behind fine print. #Scam#ScamAlert#CustomerServiceFail
@Google@googlefi 7/8 Throughout this ordeal, @Google has provided nothing but:
1️⃣Conflicting info: Quoted $129, then surprise $1,300 hold!
2️⃣Lack of alternatives: Other carriers handle this without holds—why can’t @googlefi?
3️⃣Dismissive customer service: "Just borrow the money"? Really? #Scam
🧵1/8 Hey @Google, it’s infuriating that a company worth $2.103 trillion💰 is #scamming customers with @Googlefi "phone insurance." I’ve been paying monthly, and when I finally needed it I was hit with a surprise! Instead of the $129 deductible quoted, they want to hold $1,300!
@Google@googlefi 8/8 This isn’t just an inconvenience—it’s @google failing to uphold the service I pay for. I’m not asking for special treatment, just the service delivered reasonably. This feels like a predatory practice @googlefi hides behind fine print. #Scam#ScamAlert#CustomerServiceFail
🧵1/8 Hey @Google, it’s infuriating that a company worth $2.103 trillion💰 is #scamming customers with @Googlefi "phone insurance." I’ve been paying monthly, and when I finally needed it I was hit with a surprise! Instead of the $129 deductible quoted, they want to hold $1,300!
@Google@googlefi 7/8 Throughout this ordeal, @Google has provided nothing but:
1️⃣Conflicting info: Quoted $129, then surprise $1,300 hold!
2️⃣Lack of alternatives: Other carriers handle this without holds—why can’t @googlefi?
3️⃣Dismissive customer service: "Just borrow the money"? Really? #Scam