Tom Baker

[Tom Baker @TheBaker90]

@GNRailUK I have an outstanding taxi claim and I have had 2 emails in a row completely ignored, going back to the chaos on 2nd November. Is your new policy just to ignore customer claims and hope we go away?

This reference was given to me “Re20231103-485354”

[Tom Baker @TheBaker90]

@GNRailUK Cheers. Might help everyone with some additional flexibility if you get EMR on that list as well

[Tom Baker @TheBaker90]

@GNRailUK Are we able to use East Mids trains?

[Tom Baker @TheBaker90]

@LinkedIn Why is my personal data being shared? I've had 3 calls today to my personal phone number (not my work phone) from 3 different companies. All 3 have said they have got my number from a tool they are using on LinkedIn. My personal no is not visible - this is not ok!!!

[Tom Baker @TheBaker90]

@CalSleeper Perfect - thanks for confirming

[Tom Baker @TheBaker90]

@CalSleeper Hoping this isn’t true as we’ve just arrived at Euston!!!!???

[Tom Baker @TheBaker90]

@BTP Well done to your officers dealing with the idiots on the 18:12 out of Kings X to Pboro. Got them off the train with minimal delay - good job 👍

[Tom Baker @TheBaker90]

@GNRailUK Ah ok so it hasn’t been permanently cancelled? That’s ok then 👍

[Tom Baker @TheBaker90]

@GNRailUK When is the 17:42 from Kings X to Biggleswade going to start running? Seems strange decision to remove that fast train given it is peak commuting time especially as people start heading back into London. Means you either get the slow St Pancras train or wait till 18:12!

[Tom Baker @TheBaker90]

@British_Airways 19 attempts at speaking to someone so far today and no progress with my DM either. Every call has been disconnected!!! I know it is tough for everyone right now but for a supposed premium brand, you’re offering some Ryanair level of customer service right now!!!

[Tom Baker @TheBaker90]

@British_Airways Thanks, I've sent a DM

[Tom Baker @TheBaker90]

@British_Airways Hey. I've got a flight and hotel that I need to change, that is within 8 weeks. I've been told I need to speak to someone over the phone, but every time I call the call just drops after saying people travelling within 8 weeks should call - what should I do?

[Tom Baker @TheBaker90]

@Ellajbxo @TeamKnowhowUK I'll have to check it out. Yeah I've also emailed him, but haven't heard anything from that team in over a week, so doubt they are doing much either. Luckily I have a few mutual connections on LinkedIn, so have messaged a couple of their Exec Directors there

[Tom Baker @TheBaker90]

@Ellajbxo @TeamKnowhowUK A common theme it seems! They've lost the plot. I won't be going away either, although once my laptop finally turns up, it'll be the last thing I ever purchase from Curry's. I get COVID is making things difficult, but the fact you can't speak to anyone in the UK is farcical

[Tom Baker @TheBaker90]

@travvv_ @curryspcworld @TeamKnowhowUK Fingers crossed hope you get your problem resolved, though I'm not holding my breath. Unfortunately, I think they have zero information and are just stringing me along, hoping that eventually I'll give up

[Tom Baker @TheBaker90]

@Ellajbxo @TeamKnowhowUK They are complete charlatans. They're ignoring my DM's also. Basically if they haven't got an answer, their answer is to ignore you and hope you go away. The "Ryanair" of retail.....

[Tom Baker @TheBaker90]

@RaoufR @curryspcworld Don't hold out much hope of them replying to your DM. I have been DM'ing since Monday for an update on a delayed laptop order and they are just ignoring me. £1,200 laptop and they can't even tell me where it is!

[Tom Baker @TheBaker90]

@FootballManager Feels like the match engine has gone backwards. 2 ridiculous moments within 3 games of each other.