Bernie Hynes

[Bernie Hynes @TheBernie1967]

@virginmedia this is an apartment block. Who do we contact to get it sorted?

[Bernie Hynes @TheBernie1967]

@El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

[Bernie Hynes @TheBernie1967]

@sandwellcouncil the temporary traffic lights on Cakemore Road, Oldbury (outside Goals) aren’t working.
Seems to be a free for all.

[Bernie Hynes @TheBernie1967]

@AmazonUK you are shocking with first level customer service. Seriously shocking.
This is a statement, not a request for help. I’m dealing with my issue elsewhere.
Too many weirdos jump on here offering their ‘services’.
Genuine aggrieved customers just be wary.

[Bernie Hynes @TheBernie1967]

@sandwellcouncil temporary traffic lights at Penncricket Lane / Cakemore Road, Oldbury are faulty.
Both sides stuck on red, causing drivers to have to go on red.

[Bernie Hynes @TheBernie1967]

@AmazonUK trying to build the “Earth's Most Customer-Centric Company.” Jokes.

[Bernie Hynes @TheBernie1967]

@AmazonHelp I’ve form filled and emailed I’ve spent hours trying to get this £ back
Please get a COMPLAINTS person to sort this
There is no point in me filling out more forms
You’ve access to the whole sorry saga within the business
Please just contact whoever can sort this within Amazon.

[Bernie Hynes @TheBernie1967]

@AmazonHelp does anyone care about an issue I’ve been having since September? It’s just £30 odd to a massive company.
Goods not delivered.
UK duty / tax paid.
You haven’t yet sorted my refund.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Yes I have. Amazon has my whole story and refunded for the item but seems unable to refund the duty paid for an item NEVER received.

[Bernie Hynes @TheBernie1967]

@AmazonUK you truly do not give a hoot when a customer needs help.

[Bernie Hynes @TheBernie1967]

@AmazonHelp has anyone ever had any actual help from Amazon or just been sent round and round in circles?

[Bernie Hynes @TheBernie1967]

@AmazonHelp I have completed the form.

[Bernie Hynes @TheBernie1967]

How the heck do you complain to Amazon about its shocking service and does it even care?

[Bernie Hynes @TheBernie1967]

@fuzztownshend my husband loves a Rocket record shop t shirt he’s seen you in in Shed and Buried.
Can you remember where you got it from? Thanks.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Absolute control freak Amazon. Your way or no way. Please send the link again.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Please just refer my complaint to somewhere off social media where the details can be accessed. It doesn’t have to be now.
Monday next week will be fine. Thanks.

[Bernie Hynes @TheBernie1967]

@AmazonHelp You have the order ID. Why do I need to be referred elsewhere?
My experience is that Amazon puts the onus on all else while it waits and gives arbitrary timescales and rules so people just give up.
You’ve enough info for anyone who is bothered to review my issues and respond.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Please just refer my complaint to somewhere off social media where the details can be accessed. It doesn’t have to be now.
Monday next week will be fine. Thanks.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Message sent.

[Bernie Hynes @TheBernie1967]

@AmazonHelp Please look at my account and the absolute spectacle of poor service.