Another nice response to our help
We sincerely appreciate the amazing work you do to make a difference in people's lives. Your prompt response and support for Mr. X during this challenging time mean so much to him. Thank you!
@DrFrancesRyan It was a long time ago, Frances, but we would be happy to collaborate/inform a future Guardian column. Lots of people became donors following your article, some of whom remain donors today <3
We are still here, still helping people as much as we can. We have lost some of our regular donors, we understand, we are all feeling the pinch. Please consider becoming a donor, or sharing our post to help get the word out. Thank you https://t.co/TJQouSKTTR
We received an email of thanks today, you, who donate to us, you made this happen. Be proud of yourselves you stepped up to help. https://t.co/NuZeNfrwuG
“Please help me get enough food to live.” This is a horrific insight into how ME patients are too often treated: an inquest into Maeve’s death finds she begged her GP for help. Maeve was 27 when she died. https://t.co/ClnYEC5wqo
@LloydsBank Is it possible to dm us a telephone number for IT please, as it is an IT issue but we keep getting call handlers with a script that does not cover our problem. Just telling us they'll refer it on.
We are forced to temporarily close as we struggle with our bank, unable to make payments @LloydsBank please can you sort this out, it's been over a week now. Every time we call, we are told to wait 48 hours
@LloydsBank We have already raised a complaint and have a ticket number for it, and the complaint has been escalated, but we are no further forward than we were on the 13/05/24 when we raised this
@LloydsBank Thank you, it is so frustrating as each time we call we are told, wait another 48 hours, then no one calls us back so we have to call them again, to be told the same thing.
@DrFrancesRyan We still, to this day, get frequent requests for help because the person is diabetic and cannot afford to keep their electricity topped up. This is 2024 for goodness sakes