The Body Shop Canada

The world is our source of beauty. We do good so you can feel good. Join our Enrich Not Exploit™ commitment. It's in our hands 💚🌍

[The Body Shop Canada @TheBodyShopCA]

@Yolada_ Additionally, we pride ourselves on the quality of our products and our safety record, so you can enjoy The Body Shop products with confidence, however all our products are safe to be used for everyone above the age of three! 💞

[The Body Shop Canada @TheBodyShopCA]

@Yolada_ Hi Yolada! 🤗️ Currently, our Pear Bath Blend is not available, however there's always a chance to see it back on our shelves in the future. 💜

[The Body Shop Canada @TheBodyShopCA]

@tatterededge Hi Lelainia, thanks for bringing this to our attention. We're sorry to hear about the negative experience you had during your recent store visit. We are committed to providing excellent customer service and we apologize for falling short of your expectations in this instance! 💗

[The Body Shop Canada @TheBodyShopCA]

@charmedchickJG Hi Jennifer, we're sorry to hear that you had such experience with our product, would you be so kind to contact us in private and providing us with some details, and we will be more than happy to look into this for you. We look forward to hearing from you. 💚

[The Body Shop Canada @TheBodyShopCA]

@CherryDingDong We are sorry to hear our soaps are not your new favorite. 😔️ Feedback from our consumers is very important to us and we appreciate you sharing your experience. We thank you for giving these products a try as we will be passing on your comments to others in our team. 💚

[The Body Shop Canada @TheBodyShopCA]

@ElenaMikhailova Hi Dr. Elena, thanks for reaching out, we're happy to inform you that we are still providing our loyalty members with birthday rewards on their birthday. For more details you can check our website, or you can go to any of your local The Body Shop store. 💚️

[The Body Shop Canada @TheBodyShopCA]

@TarahLianne Hi Tarah! Our Tea Tree Skin Clearing Foaming Cleanser is currently unavailable, however there's always a chance to bring it back, and we're sure your comments will help in that. We suggest you to keep an eye on our website so you are notified as soon as there are some updates. 🤗

[The Body Shop Canada @TheBodyShopCA]

@meaghantalks Hi Meaghan! Our Aloe Calming Foaming Wash is currently unavailable but that might change in the future. Every comment counts, and we will let the team know that you would like to see it back! ❤

[The Body Shop Canada @TheBodyShopCA]

@Anndi07 Hi Anndi! We apologize for the inconvenience you've experienced while trying to make a purchase. We understand the importance of a seamless and positive shopping experience, and we regret falling short of your expectations on this occasion. We will forward your suggestion! ❤️

[The Body Shop Canada @TheBodyShopCA]

@LuisaFo06756316 Hi Luisa! We're truly sorry to hear about your frustrating experience! If you like, please send us a private message, and we will be more than happy to assist you with the issue! 💚

[The Body Shop Canada @TheBodyShopCA]

@emeraldphoenix Hi Courtney! We would like to thank you for your interest in our Return Recycle Repeat program. We don't have any information when the program will be back but we will definitely forward your interest to the relevant team. 💚

[The Body Shop Canada @TheBodyShopCA]

@asmasyed99 Hi Asma! We are very sorry to hear this! Would you be so kind to DM us, so we can check everything for you? Hope to hear from you soon! ❤️

[The Body Shop Canada @TheBodyShopCA]

@Kikiladouche Hi Kiara, thank you so much for your interest in our Oceanus Eau de Toilette! Rest assured your feedback will be forwarded to the product team, as listening to our customers is a key to success! We will certainly take this into consideration. Fingers crossed it returns! 😊

[The Body Shop Canada @TheBodyShopCA]

@bukayo_ Hi Oluwabukayomi! 🤗 Currently, our Tea Tree In-Control Hydrator is not available. However, it should be back soon. We suggest you keep checking on the website regularly for any updates. 💞

[The Body Shop Canada @TheBodyShopCA]

@RMrockz This is a true trip down the memory lane and thank you for the reminder. Sadly, our Dewberry Perfume Oil is not available anymore. Every comment counts, and we have made sure this was forwarded to the appropriate team. There is a chance that it comes back in the future. 🤞 ❤️

[The Body Shop Canada @TheBodyShopCA]

@itsKKR007 @TheBodyShopUK @TheBodyShopIND @TheBodyShopUS We are so sorry to hear this happened! Would you be so kind to contact us in private, we will be more than happy to help you out! ❤️

[The Body Shop Canada @TheBodyShopCA]

@NaterieB We are so sorry to hear that, Naterie! Would you be so kind to contact us in private, we will be more than happy to help you out! ❤️

[The Body Shop Canada @TheBodyShopCA]

@madnomadic We are sorry to hear you don't like the email, but we have to be considerate of people who don't feel comfortable receiving this emails for various reasons. 💕️

[The Body Shop Canada @TheBodyShopCA]

@McGrathNancyA Hi Nancy, thank you for the kind words. We are delighted to hear you liked it. ❤️

[The Body Shop Canada @TheBodyShopCA]

@figmentsofjune Hi Ruchi, we are sorry to hear this is the case. We would like to assure you that this kind of feedback is taken very seriously. Unfortunately we can not find your dm, so we have sent you one, please check your dm. 💕 https://t.co/7ZEqiqMUo2