@British_Airways@britishairways@British_Airways - that's a complete lie, you do have email for your legal teams. We don't need a solicitor to file a claim but we need to give your legal team to the chance to respond. We need an address / contact to put on the form too. Please advise what contact you use?
@British_Airways@MartinSLewis - Appalling customer service from BA - No pilot, 6 hour delay, missed the connection and new flight booked for 3 DAYS. It cost us ยฃ1000's extra and only offered ยฃ100 - 6 MONTHS LATER. Please help us, can we use a small claims court? (ref 24281251)
@British_Airways@britishairways - we have, we asked for the legal team's email so we can send them our small claim papers and we get a generaic automated email.