@Expedia Complaint has been filed. Now that I have been on hold for an additional 3 hours, I am going to have to go to bed. You see - I am going to go to work in the morning and actually ANSWER the phone when people call for my help. UNLIKE YOUR TERRIBLE AGENTS.
@Expedia Looks like I'm filing a complaint with the @BBBTriCounties since you feel that your customers don't matter when we are the ones paying for all your employees to have jobs.
@Expedia Why can't I book my flight the same way I booked my husbands's? We both had flight credit. His let me book his, but mine won't let me, but AA shows my flight credit value. What is the deal? Is your system just that STUPID and SHITTY.
I haven't even been on Twitter since 2019, but I am so mad at @Expedia this seems like it may be the only way someone will ever see how SHITTY this company is and chose to never use them.
@Expedia And yes. I tried to do it online myself but it tells me there is a problem and I need to call, but clearly calling isn't the way to go because you WON'T PICK UP THE DAMN PHONE.
@Expedia I have now been on hold for over 2 hours since I last spoke with your brilliant agent.
I JUST NEED TO BOOK A SIMPLE FLIGHT USING A FLIGHT CREDIT. WHY IN THE HELL IS THIS SO HARD?
@Expedia@AmericanAir 's website states that I cannot book using them because I booked through your website. So why in the world did you agent tell me that.
@Expedia Then, your agent looked at my Itinerary, told me she couldn't help me and I would need to speak with someone from American Airlines and then put me on hold again.
@Expedia I requested a call back at 10:27am and didn't receive that call back until 8:23pm. Then I sat on hold for 20 minutes waiting for an agent to pick up the phone.
@Expedia I have used your website for almost every travel arrangement I have ever made, but never again. This is the worst customer service I have ever had.
I am so upset with @express - I have loved the store for forever but I have had 3 orders in the past 6 months where an item is canceled. Most of the time, that item was purchased using a reward&I have now lost reward. Why should I give them all my money to never get my items?!
@SouthwestAir WORST EXPERIENCE EVER! I am flying with a 7 week old baby, alone and received no notification of our flight delay until I arrived at the airport and now cannot get in contact with customer service. Tried phone for over 30 minutes and can't find an email address.