Husband, Father, Product Manager. I follow interesting people. When I am not tweeting I am flying my drone. Retweets are my own. Pinned tweets are not.
@AirbnbSupport i've had multiple instances in the past month (4 and counting) where you did not collect and remit the pass through tot taxes that are configured on my listings. It's exhausting dealing with your support about it. Is this an issue you're aware of? #airbnb
@AirbnbSupport It's clearly a problem with your collection/remit logic (no changes to tax config, previously you did it right, now it's wrong), but it completely confounds your support folks. Is there an escalation option for payout problems?
@SCE I've been on hold for 45 minutes waiting to ask you why you billed me for my annual usage twice? Is there a better way to get help than to spend my afternoon waiting on hold?
@yungninoo0 @Earl_GreyT@AirbnbHelp@capow14@Airbnb You can't. 3 hours on hold yesterday, got hung up on and with automated message that my request had been consolidated, still haven't heard back. Now on day 5 of "supervisor watch", a show where I hold my breath until I die and @Airbnb never gets back to me....
@Airbnb@AirbnbHelp@AirbnbPolicy I'd like to file a complaint against an Airbnb staffer who engaged in serious misconduct. What is the best process to start that? We need to speak to someone in #SanFrancisco as soon as possible to get a formal response from #Airbnb. @bchesky
@AirbnbHelp@capow14@Airbnb Hey @Airbnb@AirbnbHelp - still no contact from a supervisor. Any chance you could help me out here? continued CC to: @capow14 (let me know if you aren't responsible for hosting at AirBNB?)
@AirbnbHelp@capow14 Hey @airbnb - I spoke with your agent yesterday who promised to have a supervisor call me back within 24 hours.....which is now....so.....is there any way to get to someone who can actually give me a real response with your company? I will just keep calling I guess... @capow14
@tania_tesoro@Earl_GreyT@airbnbhosthelp Total 💩. I mean, it's always felt like they're actively against us, but lately it feels they are doing everything they can to shoot themselves in the foot. @capow14@bchesky 🧵 here...
@tania_tesoro@Earl_GreyT@airbnbhosthelp@capow14@bchesky They disregarded us w/r/t covid. Now they have a policy that says new bookings don't qualify for covid, but they fully refund bookings related to FORESEEABLE lockdowns. Clearly not an extenuating circumstance as it's a known risk.....@Airbnb
@AirbnbHelp No. I need to file a formal complaint. Please advise on how to do this, I want to make sure it gets to somebody who will respond with @Airbnb 's formal position, based on the situation. @capow14
@googlemaps hey GM Team! I'm trying to get a road added to maps so that the school bus can find my house, I submitted feedback weeks ago, is there any way to expedite the process, please?
@adityatendulkar@Google
Thank you!
@GMapsPlatform hey GM Team! I'm trying to get a road added to maps so that the school bus can find my house, I submitted feedback weeks ago, is there any way to expedite the process, please? @adityatendulkar@Google thank you!