🚨 @SportyBet, THIS NEEDS IMMEDIATE ATTENTION!
We are receiving multiple complaints from users about serious issues on your platform.
Users reported that some bets were allegedly automatically cashed out by the system, after which only a few users received refunds while many others are still waiting for resolution.
Today, we are also seeing widespread complaints about matches such as “Viking and Madrid being voided”, with users claiming this significantly reduced their expected winnings.
These are people's hard-earned funds. This is NOT something that should be brushed aside.
@NLRCNigeria @fccpcnigeria@cenbank@nigeriapolice
We call on the relevant regulatory and consumer-protection authorities to look into these complaints and demand transparency from @SportyBet .
SportyBet should clearly explain:👇
👉Why were bets allegedly auto-cashed out?
👉🏿Why were only some users refunded?
👉🏻What exactly triggered the voiding of these matches?
👉 How are affected users being compensated?
👉🏽Will users receive a full audit of the affected bets?
Users deserve answers, transparency and fair treatment.
@SportyBet address this publicly and resolve every legitimate complaint. Nigerians deserve better. 🇳🇬
🚨 @SportyBet, THIS NEEDS IMMEDIATE ATTENTION!
We are receiving multiple complaints from users about serious issues on your platform.
Users reported that some bets were allegedly automatically cashed out by the system, after which only a few users received refunds while many others are still waiting for resolution.
Today, we are also seeing widespread complaints about matches such as “Viking and Madrid being voided”, with users claiming this significantly reduced their expected winnings.
These are people's hard-earned funds. This is NOT something that should be brushed aside.
@NLRCNigeria @fccpcnigeria@cenbank@nigeriapolice
We call on the relevant regulatory and consumer-protection authorities to look into these complaints and demand transparency from @SportyBet .
SportyBet should clearly explain:👇
👉Why were bets allegedly auto-cashed out?
👉🏿Why were only some users refunded?
👉🏻What exactly triggered the voiding of these matches?
👉 How are affected users being compensated?
👉🏽Will users receive a full audit of the affected bets?
Users deserve answers, transparency and fair treatment.
@SportyBet address this publicly and resolve every legitimate complaint. Nigerians deserve better. 🇳🇬
🚨 @SportyBet, THIS NEEDS IMMEDIATE ATTENTION!
We are receiving multiple complaints from users about serious issues on your platform.
Users reported that some bets were allegedly automatically cashed out by the system, after which only a few users received refunds while many others are still waiting for resolution.
Today, we are also seeing widespread complaints about matches such as “Viking and Madrid being voided”, with users claiming this significantly reduced their expected winnings.
These are people's hard-earned funds. This is NOT something that should be brushed aside.
@NLRCNigeria @fccpcnigeria@cenbank@nigeriapolice
We call on the relevant regulatory and consumer-protection authorities to look into these complaints and demand transparency from @SportyBet .
SportyBet should clearly explain:👇
👉Why were bets allegedly auto-cashed out?
👉🏿Why were only some users refunded?
👉🏻What exactly triggered the voiding of these matches?
👉 How are affected users being compensated?
👉🏽Will users receive a full audit of the affected bets?
Users deserve answers, transparency and fair treatment.
@SportyBet address this publicly and resolve every legitimate complaint. Nigerians deserve better. 🇳🇬
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