@ClarkHoward Do you know what is wrong w/ @boostmobile? They seem to have fallen apart in 2 months. Their app has been down since Feb & with no way to pay I went into the local store to pay and they charged me a $6 fee. I am seriously concerned with the hack that took them out.
@boostmobile Could I have your billing address and zip code? I don’t think it’s safe to use your app to process a payment. And could you stop texting my 86 y/o mother that the bill is due? I’m primary on the account.
@paul_meadowlark@boostmobile No. I just can’t get in touch with anyone at Boost. I’m going to have to switch carriers. I don’t know what happened to them but service is nonexistent.
@boostmobile Your app still won’t work. Could I have your complete billing address and zip code so I can pay through my own bank? I don’t think it’s safe to give you my banking info in your app even if it did work. Zero confidence.
@BoostCare@paul_meadowlark I went to the local retailer and they charged me $6 to make my payment. Not gonna lie… your service and treatment of customers is deplorable.
@boostmobile Your app has not been restored. I can’t pay my bill online or on the app so I went to the store and they charged me an additional $6 to pay in the store! I told him I wouldn’t pay the fee because there was no other way to pay. Your service is abysmal.
@boostmobile all systems are down. You can’t open either app. They crashed. You can’t get customer service. All I want to do is pay my bill so I drove to the boost store to pay it and those fuckers charged me six dollars to pay my bill. Because their fucking app isn’t working
Over an hour in a chat w/ @boostmobile & texts that my bill is due the 7th- it’s due the 28th. Rep argues over my PIN which I had correct. Doesn’t tell me there’s a new app I have to use. Tells me I’m a new customer (4 years) so I have to call a number that isnt taking calls.
Over an hour in a chat w/ @boostmobile & texts that my bill is due the 7th- it’s due the 28th. Rep argues over my PIN which I had correct. Doesn’t tell me there’s a new app I have to use. Tells me I’m a new customer (4 years) so I have to call a number that isnt taking calls.