Vinodhan Nair

Love food and metal | Food Blogger | Headbanger | Air guitarist extraordinâire | On the quest to find my missing 8-pack abs |

[Vinodhan Nair @TheFoodasaurus]

@wow_carz The frustration your team has given me has been one of the worst experiences I have had as a customer. And they threaten with cancelling the booking or dropping the call, after you have charged me upfront. Really appalling @wow_carz

[Vinodhan Nair @TheFoodasaurus]

@wow_carz , one of the worst booking experiences of my life. I booked a car for pickup from Kempgowda airport (chose the location on the first page) and put the address for car drop in Whitefield and paid the delivery fees. And now I am told to pay more.

[Vinodhan Nair @TheFoodasaurus]

@wow_carz But you already charged INR 1000 for the delivery process while booking. Now I am told that there is a website error but I need to pay more. EVERY single step of the process, your customer reps have managed to display zero customer service.

[Vinodhan Nair @TheFoodasaurus]

@wow_carz On checking the confirmation I could see no mention of the airport so I called to confirm and the agent told me I need to pay INR 500 more as the airport is outside the city limits. And that the car drop location is close to your office.

[Vinodhan Nair @TheFoodasaurus]

@DaMENSCH_in, your email usubscribe option is a JOKE as you keep sending me emails every month inspite of having UNSUBSCRIBED from your mailing list 5 times. I have even messaged your team and was told this would be done and I still get messages. I DON'T WANT ANY MESSAGES.

[Vinodhan Nair @TheFoodasaurus]

@Cars24Support I have already DMed them to you twice. What more information do you need?

[Vinodhan Nair @TheFoodasaurus]

@Cars24Support, when does this stop? This is AFTER messaging you directly to remove my number from your call list.

[Vinodhan Nair @TheFoodasaurus]

@Cars24Support @vikramchopra HOW MUCH TIME DOES IT TAKE TO REMOVE A NUMBER FROM YOUR DATABASE!

[Vinodhan Nair @TheFoodasaurus]

@cars24india, you said you put me on the DND list in May then how am I still getting calls and messages from your team to sell my car?

[Vinodhan Nair @TheFoodasaurus]

@Cars24Support And another call asking me to sell my car. Your DND lists are useless and you just want to harass people. @vikramchopra FIX your internal systems.

[Vinodhan Nair @TheFoodasaurus]

@MyIndusIndBank But why are you calling me when I am not even a customer with your bank. Never have been. No one in my family has ever been a customer!

[Vinodhan Nair @TheFoodasaurus]

@MyIndusIndBank stop calling me for credit cards! I have NEVER approached your bank for anything so stop harassing me with calls everyday.

[Vinodhan Nair @TheFoodasaurus]

@OLXAutosIndia And after a brief period of happiness your calls have come back to rid my life of any peace. Why can't you fix your system!

[Vinodhan Nair @TheFoodasaurus]

@OLXAutosIndia STOP CALLING ME ASKING ME TO SELL MY CAR. I have told 50 of your call centre execs that I am not interested in selling my car. Then why are you still calling me!

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport You keep DMing me the same lousy useless message. Check caseID# 220528362617 to know the extent of your incompetence

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport , I asked your banks to close my demat account in Nov last year and guess what, 6 months in, multiple forms filled out, and it is still not closed. Even after getting your nodal office involved. Talk about a useless escalation process.

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport Three days since you said someone would contact me for my issue. And not one call received so far. This is EXACTLY what I was talking about. Your customer service is pathetic.

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport Following

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport Even your response on DM doesn’t help. You want me to keep replying on email, which has been going on for months now with no end in sight. What kind of customer service is this.

[Vinodhan Nair @TheFoodasaurus]

@AxisBankSupport Please read my response to the DM.

[Vinodhan Nair @TheFoodasaurus]

I could send you the email thread to show how you and your banking team have made a mess out of a simple process of just closing a delay account. JUST CLOSE THE DAMN ACCOUNT.