FUZZLAB

We build AI customer service agents for housing associations and local authorities

[Paul Taylor @PaulIanTaylor]

Successful companies often need to exist in both worlds—innovation and production simultaneously – and that’s hard to do.

Read more 👉 https://t.co/ewZoGpv56Z

[FUZZLAB @TheFuzzLab]

Take the guess work out of customer satisfaction. Get insights into every customer interaction, to understand their needs, so that they can be fulfilled. Every customer interaction matters. #nlp #customerservice #chatbots

[FUZZLAB @TheFuzzLab]

Level-up your digital customer self service today, with @thefuzzlab’s #chatbot and #AI tools designed especially for #uksocialhousing

[FUZZLAB @TheFuzzLab]

#chatgpt is making waves across all sectors. Get in touch with @thefuzzlab now to discover what this technology can do for your organisation.

[FUZZLAB @TheFuzzLab]

Are you looking at ways that Artificial Intelligence can help your organisation improve customer services and drive efficiency? Get in touch with @TheFuzzLab now to get a headstart on #AI, #NLP and #Chatbots for #uksocialhousing

[FUZZLAB @TheFuzzLab]

Looking forward to discussing AI and digital innovation at @Housemarkltd Digital Futures Club tomorrow.

[Housemark @Housemarkltd]

Our next #DigitalFuturesClub on 3 November has a great range of content and speaker line up including Elena Boyle, Head of Customer Experience, @originhousing, Scott Summers, CEO @TheFuzzLab & Victoria Irving, Programme Manager @yhousing. Book a place here https://t.co/3YCgkty53g

[FUZZLAB @TheFuzzLab]

@Doove71 @UniofExeter @UniOfYork Congratulations Stu.

[FUZZLAB @TheFuzzLab]

It's a FUZZY Friday feeling 😀

[FUZZLAB @TheFuzzLab]

@ParadigmHousing I know a great company that provides the best AI driven virtual customer service agents. They just so happen to specialise in social housing. Let's talk 😀

[FUZZLAB @TheFuzzLab]

This is exactly why we do what we do @ScottishPower. By investing a relatively small amount in conversational AI, your customers can perform tasks like this within minutes and without waiting. It's win win. Please get in touch.

[Sharron Davies HoL MBE @sharrond62]

Ok so @ScottishPower I’ve now been on hold for over 45 mins on line to book a smart metre appointment! Not good enough. Surely this is automated? It’s your service which keeps popping up when I log in asking me to book one that’s now in MY area. After trying to take crazy DD 🤯

[FUZZLAB @TheFuzzLab]

@ParadigmHousing Please get in touch. Our conversational Al virtual agent, designed specifically for social housing, can help.

[FUZZLAB @TheFuzzLab]

Why do companies insist on treating their customers this way? FUZZLAB creates conversational AI solutions so customers can self serve the simple stuff and let those that need to speak to an agent get through straight away. @British_Airways please get in touch so we can help you.

[J8y @JoeBaguley]

It would appear that every option on the phone for @British_Airways right now leads to "We're taking more calls than usual..." and then hangs up at the moment.
No way to speak to anyone.
The website can't solve my problem.

[FUZZLAB @TheFuzzLab]

Fuzzlab is designed for social landlords to lead the world in customer care.

Our #chatbot is capable of attending to:

✅Housing enquiries
✅Concerns about repairs and maintenance
✅Requests related to rent accounts
… and so much more.

More: https://t.co/aTgM0cScIO

[FUZZLAB @TheFuzzLab]

The chatbot industry is projected to grow up to $8.8 billion by 2026.

The age of #chatbots is clearly here. In what ways is this technology being utilised to engage with end users?

More here: https://t.co/n2wbvTWLid

[FUZZLAB @TheFuzzLab]

This is what Social Housing is about. We must remind ourselves of our core values and why we do what we do.

[FUZZLAB @TheFuzzLab]

More tenants are projected to be affected by the #HousingCrisis. What can housing associations do to help?

Seek the help of in-house benefits advisors, tap into different partnerships, or consider funding referral arrangements.

More: https://t.co/RU9T7vUAS1

[FUZZLAB @TheFuzzLab]

#OmniChannel resident self-service is an attainable reality with Fuzzlab.

You can personalise our chatbot and update its standard responses in real-time, so you can serve tenants in the best way possible.

Contact us if you want to learn more: https://t.co/2nXOJVuPCV

[FUZZLAB @TheFuzzLab]

Build quality, reduced labour and costs, and the demand for more sustainable homes are some of the main considerations for adopting #MMC in the UK.

But despite these notable benefits, there are still some concerns about applying MMC in home construction: https://t.co/M4gBD1tRCm

[FUZZLAB @TheFuzzLab]

Some Friday fun for those with an eye for detail 😁

[FUZZLAB @TheFuzzLab]

Happy Friday everyone. Especially to all the small businesses out there.