TheInsightLab

Cutting edge methods to establish what your users really think, want & do. Expert-led user research, usability testing & User Centred Design.

[TheInsightLab @TheInsightLab]

While it may be a while until season 3😭a lot that can be learnt from Mindhunter about user research and interviewing. Even if it's just that most users aren't so scary after all! #ux #Mindhunter
https://t.co/c9guVKDJQE

[TheInsightLab @TheInsightLab]

Two of the best things - UX, and Star Wars! What's not to love?!

#MayTheFourthBeWithYou #StarWarsDay #ux

[People for Research @people4research]

“You’re going to find that many of the truths we cling to depend greatly on our own point of view.” ⭐️ Obi-Wan Kenobi

#StarWars thoughts for #UX designers 👉 https://t.co/39u8FFtLSE

#MayTheFourthBeWithYou #StarWarsDay #MayTheFourth

[TheInsightLab @TheInsightLab]

Some really great pointers on interviewing people as part of user research, taking inspiration from the great @louistheroux

[UX Collective @uxdesigncc]

How to conduct User Research as a documentary filmmaker https://t.co/gAa7xefZU3

[TheInsightLab @TheInsightLab]

A great two weeks of running remote user interviews and analysis. Lots of great insights to move forward with! #userresearch #workingfromhome

[TheInsightLab @TheInsightLab]

Bonus of #workingfromhome - you can get to the good biscuits before everyone else in the office does!

[TheInsightLab @TheInsightLab]

A great example recently from @firebox of showing empathy for your customers, allowing those who may not have wanted to be reminded of mother's day this past weekend to opt out of related emails #Empathy #BeKind #UX

[TheInsightLab @TheInsightLab]

Started working with a new colleague... I hope he hasn't brought a smelly lunch with him...
#workingfromhome #coronavirusuk #StaySafeStayHome #dogsworkingfromhome

[TheInsightLab @TheInsightLab]

A great piece about the skill of asking the right questions at the right time to get insight in to user behaviour and needs

[UX Collective @uxdesigncc]

A guide to asking the right research questions https://t.co/34Exlyyn8q

[TheInsightLab @TheInsightLab]

"It is a capital mistake to theorise before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts."

A great illustration of the importance of gathering data first, rather than designing just on assumptions
https://t.co/9nIXH4U2Ln

[TheInsightLab @TheInsightLab]

@lan3y @Tea_and_Data Ha. Excellent powers of observation Iain. Jamie is currently learning - there's quite a Rubik's obsession back at the office, so pressure on to progress from newbie status!! #BabySteps #Notjustbeenturnedover

[TheInsightLab @TheInsightLab]

Another busy day of UX testing. Jamie couldn't make it today, but luckily we found a last minute replacement... #UX #Usability #UserResearch #LikeFatherLikeSon cc @Tea_and_Data

[TheInsightLab @TheInsightLab]

Looking forward to a busy few days out of the office running user testing sessions on mobile & desktop. Jamie making sure everything is running smoothly before our first participant arrives & we start our live stream to the client! #UserResearch #UX

[TheInsightLab @TheInsightLab]

Happy work anniversary to our Head of Insights, @Em_Webber . Days worked probably < post-its used. Still smiling after 5 years :)

[TheInsightLab @TheInsightLab]

Happy World Usability Day! We're marking the occasion by raising awareness across the wider business as to the importance of good usability & the impact of getting it wrong. We've even got a competition and prizes on the go! :D
#worldusabilityday #WUD2018

[TheInsightLab @TheInsightLab]

@drvickycoughlan @Tea_and_Data Nope...guess again! Turns out there is another punmaster on the team... ;)

[TheInsightLab @TheInsightLab]

Oh my gourd, check out Bionical Digital's newest team member. He's pretty hollow inside, but he sure does light up our life. #SorryNotSorry #Halloween

[TheInsightLab @TheInsightLab]

Jamie is down at Cranfield University this morning, delivering a lecture on Task Analysis, Human Skill and Error Modelling. Love bringing industry and academic experience together to inspire and educate.

[TheInsightLab @TheInsightLab]

<3

[TheInsightLab @TheInsightLab]

We had a great day yesterday in front of the camera. Lots of posing, fun and laughter. Excited to see the results!!

[TheInsightLab @TheInsightLab]

Things are tense here in the office - the competition is heating up....

[Emily Webber @Em_Webber]

Lunchtime Mario Kart tournament is a go go. Very pleased that others are as excited about this as I am!! :D