JacobsSmith

I make cool stuff - UNIX

[JacobsSmith @TheJacobsSmith]

@viagogo Do you have support that responds to customer questions?
It seems you don't ....

[JacobsSmith @TheJacobsSmith]

@Support Hi, If I have a very old account that has not been used for years but I have forgotten email and psw, can I get it deleted?

[JacobsSmith @TheJacobsSmith]

@Support

Hi there,

If I have an account that is not in use for many years but I have forgotten the logins can I get it deleted?

[JacobsSmith @TheJacobsSmith]

@JiveSoftware @bonniecheuk @JustinNBarber @BobRblock84 any support for current users of your software?

[JacobsSmith @TheJacobsSmith]

@EloiseLeSanto @producteev premium says its like 24/48 hour response. I just presumed that normal users would still have some support level?

[JacobsSmith @TheJacobsSmith]

@JiveSoftware do you offer any support for @producteev

[JacobsSmith @TheJacobsSmith]

@EloiseLeSanto @producteev it also missing support

[JacobsSmith @TheJacobsSmith]

@jivedev any idea where I can get support answer for @producteev post my to do list now for over 2 weeks without support

[JacobsSmith @TheJacobsSmith]

@NikitAhuja @jivedev good luck with that - I've been shouting into a black hole for weeks @producteev

[JacobsSmith @TheJacobsSmith]

@aaronbramson @asana good luck getting support. Their Twitter hasn't been active for months.

[JacobsSmith @TheJacobsSmith]

@JiveSoftware @JustinNBarber @virginmedia how about startups and sole developers using producteev that are ignored for weeks on support?

[JacobsSmith @TheJacobsSmith]

@JiveSoftware @bonniecheuk you aren't the modern comms platform for people when you just dump a product without support

[JacobsSmith @TheJacobsSmith]

2 weeks have passed and I still have not received response from @producteev

[JacobsSmith @TheJacobsSmith]

My business is suffering because of @producteev bad customer support

[JacobsSmith @TheJacobsSmith]

@producteev what a great support, still ignoring the client

[JacobsSmith @TheJacobsSmith]

@producteev i'm getting annoyed. no answer from support.

[JacobsSmith @TheJacobsSmith]

@producteev Worst support ever, waiting for an answer more than one week