Freelance travel writer @KarlQuinney
Particular liking for all things by the sea and coast, and in the country. Generally find me outdoors. Own views etc.
🚂🏨🏞️Are you an owner, director, marketing manager or someone who is involved and responsible for the promotion of a destination, visitor attraction, venue or event?
📨If so, here's an invitation.
Find out more ⬇️⬇️
https://t.co/spyjBXBgkG
#marketing#promotion
@WestMidRailway Hi @WestMidRailway (Ben). Surprise, surprise, no response whatsoever by 9:00 am yesterday or today! Please chase up this refund (details have been DM'd to you)
Congrats to the 🤡🤡 at @WestMidRailway who put on a two-carriage train to a busy concert venue, refuse passengers to get on board as the train is too full (surprise!), and then don't even have the decency to refund the ticket.
Common sense + customer service shot to bits
@WestMidRailway It was not the customer's fault you cannot get a third carriage.
So those passengers not able to get on that train/service should be entitled to a refund, correct? as the service purchased was not provided
The situation at the time was bad enough, horrendous. The fact you @WestMidRailway then rejected the claim for refund of ticket was bewildering.
To then now not even reply to the appeal (thinking we'd forget?) says it all about your customer service, don't you think?
Congrats to the 🤡🤡 at @WestMidRailway who put on a two-carriage train to a busy concert venue, refuse passengers to get on board as the train is too full (surprise!), and then don't even have the decency to refund the ticket.
Common sense + customer service shot to bits
Happy New Year from The Landlocked Traveller.
Wishing all my @followers, working partners, friends and associates near and far all the very best for a happy, healthy, safe and successful 2026.
#202 #happynewyear#newyear#newyearoftravels