Mahammad Ali

[Mahammad Ali @TheMahammadAli]

Even after multiple complaints, my vehicle was picked up only after repeated follow-ups. service centre drive my new car 400 km twice, claiming it was as per company instructions. I even received a challan from the Rajasthan State because of overspreading. @KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia It's been days since your last assurance, yet I haven't received a single call from your team or the dealer. No
action has been taken. What exactly is happening?
How long do customers have to wait for a resolution? @KiaInd @Kia_Worldwide

[Mahammad Ali @TheMahammadAli]

This is quite frustrating. I have just received the vehicle back from the workshop, and the DPF Regeneration notification has already appeared again. It is difficult to accept that the issue was resolved when the same warning has reoccurred immediately after delivery.
@KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia Still no response. Every time I hear "expect to hear from us soon," but nothing actually happens. This issue has been ongoing since I bought the car. Please stop delaying and provide a permanent solution. @KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia Your “soon” has turned into weeks. The dealer hasn’t responded, and the issue remains unresolved. Take responsibility. @KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia How long am I expected to wait? I have been facing issues with this car since the day I purchased it, and I have been waiting for a proper resolution ever since. Despite multiple visits and assurances, the problem continues. @KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia Please provide a concrete solution, not just assurances. @KiaInd

#CustomerExperience #NewCarIssues

[Mahammad Ali @TheMahammadAli]

Vehicle delivered back today after spending two days at the service center, and this warning indicator started appearing on the console immediately after handover. Definitely not the experience expected after servicing. Kindly look into this issue urgently.
@KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia More than a week has passed, yet there has been no meaningful response, call, or resolution from your team.This is a brand-new vehicle, and I am unable to use it with confidence due to the unresolved warning indicator issue. Requesting immediate intervention and a clear solution

[Mahammad Ali @TheMahammadAli]

@kiacareindia Still no response or update from your team yet. This is a brand new car, and I’m unable to drive it because the warning indicator is continuously showing on the console. This situation is very disappointing and needs urgent attention. @KiaInd

[Mahammad Ali @TheMahammadAli]

@kiacareindia It’s been 3 days since this response, but I still haven’t received any call, update, or resolution from your team. Kindly look into the matter urgently. @KiaCareIndia @KiaInd

[Mahammad Ali @TheMahammadAli]

@LGIndia technician has still not visited, yet an invoice has already been generated. When I asked about the repair delay, I was informed that the company does not have the required parts. Later, I was told that all parts are discontinued after 5 years. #CustomerService

[Mahammad Ali @TheMahammadAli]

@kiacareindia Shared mentioned details in DM. Please check

[Mahammad Ali @TheMahammadAli]

Bought a Kia car in India just 6 months ago, driven only 5,600 km, and already faced DPF warning 7 times. Visited the service center repeatedly, but they just reset it each time. The issue keeps coming back. This is really disappointing.
@KiaInd

#CustomerExperience

[Mahammad Ali @TheMahammadAli]

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[Bureau of Indian Standards @IndianStandards]

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[Mahammad Ali @TheMahammadAli]

@patato_ass

[Mahammad Ali @TheMahammadAli]

@pepsi Biryaani & Raita

[Mahammad Ali @TheMahammadAli]

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