The Merc85

Lover of style, baking and books. Give me a great dress, cake, cup of Assam and I'm happy!

[The Merc85 @TheMerc85]

@Eurostar Amazing 🤩

[The Merc85 @TheMerc85]

@Eurostar great service for the early train, even with the busyness made my be train without feeling rushed #greatstaff #greatcustomerservice

[The Merc85 @TheMerc85]

@Eurostar Yes, it was the 7:01 train from London

[The Merc85 @TheMerc85]

@Eurostar Unfortunately the DM function doesn't seem to be working. It was one of the early morning trains from London to Paris.

[The Merc85 @TheMerc85]

@clue I keep trying to delete my account but each time I get an unexpected error message. Why am I trapped?! #releaseme #poorcustomerservice

[The Merc85 @TheMerc85]

@JustEatUK The DM function on the Just Eat page is not working. #poorservice #stolenmoney #nofood #dontusejusteat

[The Merc85 @TheMerc85]

@JustEatUK Driver didn't deliver my order and marked it as delivered #poorservice #lies #stolenmoney #stolenfood

[The Merc85 @TheMerc85]

@Foyles sad that casual racism at your #TottenhamCourt store is the norm. Being singled out by the manager when we had paid for our coffee & just wanted to study #everydayracism #terribleservice #badcustomerservice

[The Merc85 @TheMerc85]

@Foyles very disappointed with the casual racism of my friend & I being the only people asked why we were sitting in the café whilst studying as we were about to get another coffee. #everydayracism #falseapology #studyingwhilstblack

[The Merc85 @TheMerc85]

@RoyalMailHelp Booked a redelivery, got the confirmation email, stayed home all day and nothing was delivered. #poorservice #whereismypost

[The Merc85 @TheMerc85]

@RoyalMailHelp I have sent a DM. I hope this gets resolved quickly

[The Merc85 @TheMerc85]

@RoyalMail @RoyalMailHelp Horrendous customer service at the Brixton location where they didn't bother looking for my item even as the Stockwell Delivery Office confirmed that they had sent it there. #whereismypost #terribleservice #wastedtime

[The Merc85 @TheMerc85]

@RoyalMailHelp Repeatedly trying to rebook my delivery but being told I can't #PoorService #iwantmyorder #givememypackage

[The Merc85 @TheMerc85]

@atasoyemrahh @BritishAcademy_ @uniofwarwick @WarwickIntl I sat in on your talk and found it really interesting. Great to see the connection on what on the surface seem to be disparate topics. Appreciated the optimistic tone of your talk.

[The Merc85 @TheMerc85]

@sw9housing @networkhomesuk I have officially made a formal complaint to the Housing Ombudsman due to the lack of communication or effort to resolve the over 3mth issue with communal lighting #formalcomplaint #poorservice #fixthelights

[The Merc85 @TheMerc85]

@sw9housing Disappointed to have to make a formal complaint, chase for over 2mths & still communal lights are not fixed. Service level agreements missed & still no updates #disappointed #poorservice #unsafe

[The Merc85 @TheMerc85]

@sw9housing still no responses to the repair requests or the formal complaint, whilst the incorrect SLA of repair response remains. I will be escalating further to the Housing Ombudsman as it seems I am being deliberately ignored #unsafe #poorservice #ignored #formalcomplaint

[The Merc85 @TheMerc85]

@networkhomesuk terrible service from @sw9housing where no SLAs are kept and no communal lighting for over 3 months #unsafeenvironment #poorservice #lies

[The Merc85 @TheMerc85]

@sw9housing No response, no updates and no communication. So disappointed to be ignored when trying to have a safe communal environment. #poorservice #nocommunication

[The Merc85 @TheMerc85]

@JustEatUK I appreciate the response and shall be monitoring for the refund, however please don't make it sound as if you responded in full without further chasing #awaitingrefund #settingtherecordstraight

[The Merc85 @TheMerc85]

@JustEatUK doesn't care about customer service, only stealing your money #badservice #stolenmoney #liars