Sophie Mottram

obligatory interesting statement.

[Sophie Mottram @TheMottramiser]

@LaRedouteUK there’s something wrong with the website - can’t edit anything in basket, can’t add promo code, can’t even select checkout.

[Sophie Mottram @TheMottramiser]

@AldiUK hey! Will you be releasing a range of festive dog toys this year? The special buy for pets at the moment is very sparse. Thank you

[Sophie Mottram @TheMottramiser]

@ASOS #ASOSHALLOWEEN Flip Your Fears

[Sophie Mottram @TheMottramiser]

@MatalanHelp I can't DM if you don't follow me back.

[Sophie Mottram @TheMottramiser]

@MatalanHelp hi there, my order has just been delivered but there is an item missing - how can I get this resolved please? Thanks.

[Sophie Mottram @TheMottramiser]

@MatalanHelp okay great - could you follow me so I can DM please?

[Sophie Mottram @TheMottramiser]

@OliverBonas Thank you for the reply - Hermes have now said it’s been delivered, yay!

[Sophie Mottram @TheMottramiser]

@OliverBonas hiya - i had a notification from Hermes saying my items will be delivered today, but I’ve just tried tracking it and it’s saying the tracking no. doesn’t exsist? Hermes are advising to contact retailers - are you able to help?

[Sophie Mottram @TheMottramiser]

@Rich_Robinson1 @OliverBonas Ahh right okay! Thanks for the heads up!

[Sophie Mottram @TheMottramiser]

@dog_feelings @21chefsinahat

[Sophie Mottram @TheMottramiser]

@dog_feelings @21chefsinahat you & Dex this week.

[Sophie Mottram @TheMottramiser]

@KwikFitCS Nope - had to get the info I needed from the branch in the end. Useless

[Sophie Mottram @TheMottramiser]

@Kwik_Fit it’s impossible to get through to your customer service team today! I’ve tried 3 times and been on hold for 30mins each time before giving up 😡.

[Sophie Mottram @TheMottramiser]

@CTPreserves hi guys - will your Chilli Jam be coming back in stock before Xmas? Thanks!

[Sophie Mottram @TheMottramiser]

@bxnnmcmastxr @21chefsinahat

[Sophie Mottram @TheMottramiser]

@Bob_Animal @21chefsinahat

[Sophie Mottram @TheMottramiser]

@ASOS_HeretoHelp just received a dress that has SO obviously been worn and sent back - stinks of perfume, has stains all down it and numerous fabric pulls. Pretty awful service for the next customer receiving these items!

[Sophie Mottram @TheMottramiser]

@monkiworld hi there - is there an issue with the website? Every time is try to go through to checkout it tells me the page I'm looking for doesn't exist?

[Sophie Mottram @TheMottramiser]

@21chefsinahat go to Kate Spade. Buy your girlfriend a handbag.

[Sophie Mottram @TheMottramiser]

@Mango Hi there - I requested a home collection return 5 days ago and I'm still waiting for a confirmation on what day it will be picked up - what's going on?