Responding to @Tweeetla as I also ordered said R55 laptops from Makro.
@Makro_SA quotes 23(9) yet fails to mention Section 23(6) as shown below.
We paid, have receipts, and I even have estimated shipping time. We’d like our laptops, not your R50 vouchers please.
@Makro_SA I suggest you refer to my prior email that was formally made. Unfortunately my lawyers have told me and fellow consumers not to say any more here. So you can reply to them or the press. Which ever reaches out first at this point
@regalroseza @Tweeetla @Makro_SA You guys are reading my mind. No where on the website does it say availability of stock. As far as I know if there’s no stock we cannot purchase. Also how did I get a shipping time if there were no stock
@regalroseza @Tweeetla @Makro_SA@wendyknowler I was thinking the same and was just about to find her contact info because as a consumer I will not stand for this
@Tweeetla @Makro_SA Also there were a lot more deals than just laptops. Are they refunding and cancelling everyone’s orders or are they just picking and choosing who needs to “read the law”
@Tweeetla @Makro_SA Same. Different case if they changed it before we payed, however that isn’t the case. That deal was legally sealed with payment. It’s too late to change their minds just because they realised they messed up