The OUR Jamaica

Office of Utilities Regulation (OUR) is Jamaica’s independent utility regulator: Electricity, Water/Sewer & Telecoms [Phone & Internet]. RTs ≠ endorsements.

[The OUR Jamaica @TheOURja]

The OUR has approved combined insurance coverage of US$106.6M, via a parametric insurance framework proposed by the Jamaica Public Service Company Limited (JPS) ahead of the 2026 Atlantic Hurricane Season.
Read More: https://t.co/M5vKBJDOvm
#Weregulate #theourja

[The OUR Jamaica @TheOURja]

The OUR has asked for the annual Business Continuity Plans from the major utility providers as part of its preparations for the hurricane season.
Read More: https://t.co/WypRwudgBN
#WeRegulate #theOURja

[The OUR Jamaica @TheOURja]

Need to file a utility complaint? We’ve broken down the process to help you understand the steps, response timelines, and where to get additional support.
Visit: https://t.co/fZFETMlLGr for more details.
#theOURja #WeRegulate

[The OUR Jamaica @TheOURja]

Missed this episode of OUR Chat? Jody-Anne V. Lawrence sits down with ICER's David Morton for a conversation on leadership, regulation, and navigating difficult decisions in the utility sector.
Listen now: https://t.co/Oxqvi7mfX3
#theOURja #WeRegulate

[The OUR Jamaica @TheOURja]

Want to know how utility providers and OUR's Consumer Affairs Unit performed over the Oct-Dec 2025 quarter? The latest OUR report breaks down customer complaints, Guaranteed Standards breaches, & trends across the sectors. Read more: https://t.co/vrqdH9OOZN
#theourja #WeRegulate

[The OUR Jamaica @TheOURja]

Missed a few episodes this season? 🎙️
Now’s the perfect time to catch up on the OUR Chat Podcast. After all, an informed consumer is a powerful one. Listen here: https://t.co/zTbqMHvsrY
#theOURja #OURChatPod

[The OUR Jamaica @TheOURja]

You paid the bill… so why is the signal still acting up? 🤨📶
Tap in to the latest Ask Lorna video as we break down a frustration this customer faces.
Listen Now: https://t.co/pQNK7X6wym
#theourja #weregulate

[The OUR Jamaica @TheOURja]

#TBT to powerful conversations, regional collaboration, and unforgettable moments at the 20th Annual OOCUR Conference 🌎⚡💧📶
Here’s a look back at some of the highlights from an incredible week. #theOURJA #OOCUR20th

[The OUR Jamaica @TheOURja]

Now reopened! 💧 The NWC Black River Satellite Office is once again serving customers in Black River and surrounding communities, following Hurricane Melissa. #theourja #weregulate

[The OUR Jamaica @TheOURja]

At the 20th Annual OOCUR Conference, the OUR Chat Podcast caught up with David Morton for a conversation on leadership, regulation, and navigating pressure in challenging times. 🎙️https://t.co/zTbqMHvsrY

#weregulate #OURchat #theourja #podcast #oocur20

[The OUR Jamaica @TheOURja]

t’s Labour Day! 🇯🇲​
Are you spending the day working on projects or getting some well-deserved rest? Tell us in the comments. #weregulate #theOURJa

[The OUR Jamaica @TheOURja]

“Why JPS cyaan jus hug up di cost?” We hear you! Ask Lorna explains how global fuel prices and exchange rates affect your bill and what’s being done to help ease the pressure.​

https://t.co/WAwKxBoWEU​

#TheOURJa #WeRegulate

[The OUR Jamaica @TheOURja]

Collette Goode talks with OUR’s social media team to share what it truly means to accept the Winston Hay Award for Most Outstanding Consumer Protection Initiative at the OOCUR 20 Awards.
#TheOURJa #WeRegulate

[The OUR Jamaica @TheOURja]

What happens when regulators focus less on process and more on people? OUR Director-General Ansord Hewitt charges Caribbean regulators to deliver tangible benefits to society in this week’s Inside the OUR.
Watch it here: https://t.co/nkPmt3YSuf

[The OUR Jamaica @TheOURja]

🎙️ At the 20th Annual Organisation of Caribbean Utility Regulators Conference, Host Jody-Anne V. Lawrence caught up with Marsha Atherley-Ikechi to discuss the future of Caribbean utility regulation across energy, telecoms, and water. ⚡📶💧Listen Now: https://t.co/ht9wYCzQzO

[The OUR Jamaica @TheOURja]

“Once fun and learning is in the mix, I’m there!”
This time, OUR Chat Podcast Host Nicole Morgan McKain is on the other side of the microphone sharing her experience of the 20th OOCUR Conference.
#TheOURJa #WeRegulate

[The OUR Jamaica @TheOURja]

Putting Consumers First! In 2025, the OUR through its Consumer Affairs Unit secured over $17.1 million in relief for utility customers. Read here for more: https://t.co/g3ZEf9raQC
#TheOURJa #WeRegulate

[The OUR Jamaica @TheOURja]

Thank you to all participants, presenters, sponsors, and partners who made the 20th Annual OOCUR Conference a meaningful and rewarding experience. Your insights, collaboration, and commitment continue to strengthen utility regulation across the region. 💙 #theourja #weregulate

[The OUR Jamaica @TheOURja]

They hold our hands through childhood, guide us through life, love us
through it all. Happy Mother’s Day from the Office of Utilities Regulation.
#WeRegulate #TheOURja

[The OUR Jamaica @TheOURja]

The Telecommunications Regulatory Commission (TRC) in the British Virgin Islands has been appointed the new Chair of the Organisation of Caribbean Utility Regulators, the association of regional regulatory authorities. The TRC will be represented by its CEO, Guy Malone. #theourja