10 things I'm seeing on the frontlines of AI adoption in the enterprise:
1. Chat is where 90% of employees still live. It's the gateway drug. Everything else is downstream of getting people comfortable here first.
2. Power users discover Cowork and lose their minds. It's the "wait, it can actually do the work?" moment.
3. Claude Code has very little penetration with non-technical users in the enterprise still.
4. Microsoft being the "approved" tool doesn't matter. Employees route around Copilot and pitch their managers for Claude access on their own.
5. Artifacts in Claude are a breakout feature. People don't want to view them — they want to deploy them, connect them to Snowflake, etc., ship them as internal MVPs for their org to actually use.
6. Cowork is crossing the line from "demo" to "real work." Legal teams redlining contracts. Ops teams running workflows. Then immediately asking: how do I automate this for production?
7. The next unlock → automated cloud workflows that leverage an agent like Claude while keeping non-technical users within the tools they're already using and in a chat interface. The demand is screaming.
8. Terminology is major blocker. Projects vs. skills vs. plugins vs. agents. I've explained "what is a skill" 200+ times. The moment it clicks, people get excited — but the path there is too long.
9. Enterprise IT restrictions (locked connectors, no browser access) quietly strip Cowork of its superpowers. The features that make it magical are the first ones IT disables.
10. There is a high level of "AI insecurity". For the first time in a long time, people at all levels (even C-Suite) need to signifcantly upskill in order to stay world class in their positions, and this is causing people to be insecure about their skill set across the org.
General note on Microsoft: I spent a lot of this past week deep in Power Automate and Copilot Studio trying to build an automated solution in the cloud — given it's the native tool with sanctioned access to their org's data.
It's ~90% there. But the final 10% is riddled with terrible UX, inconsistent behavior, and a generally poor experience.
Honestly feels like Microsoft is fumbling the biggest moment in their company's history with software that has all the features on paper but lacks the magical "just works" moment for non-technical team members. The gap is wide open and they're letting others
"eat their lunch" right now.
Real question: why don’t airlines provide fart spray in the seat pocket? Someone around me is trying to end me. 🤢
I mean, if you were gassing it up and people are fanning away like their lives depend on it, would you be more comfortable if they sprayed instead?
"She's the reason why I'm standing up here. She's the person who had confidence in me when I didn't even have confidence in myself."
An emotional speech in honor of his mom from Bobby Wagner after being named Walter Payton Man of the Year 👏
Goosebumps! People often ask, is Shakespeare still relevant? Here is a great example, from the Steven Colbert Show, in which Sir Ian McKellen delivers an extraordinary speech. Shakespeare’s words are timeless, urgent and important.
#Shakespeare#ianmckellen#stevencolbert