@suekoak @Hermesparcels Not their couriers you see - all SpotsDirect-style contractors. I think customers should see the names & IDs & reputation of each, as with Uber or Airbnb. I can't see why that wouldn't be standard practice. Other than greed/ fraud.
The crooks at @Hermesparcels are well overdue a proper business reset. I'm coming for you for the theft you have made of my goods. To all buyers - NEVER use these scumbags. Beware.
Qn. for all merchants who use @Hermesparcels - do YOU get to see name/ID/contact for the subcontracted couriers that actually do the work? Customers don't, and their corp HQ won't connect us directly. Hence my local courier was able to just steal my stuff. & waste 3 days for me.