The Silver Lounge Survivors Club

The Silver Lounge Survivors Club is a BA0123 flight group to document what it's like to be ignored by British Airways and Qatar Airlines in Doha airport

[The Silver Lounge Survivors Club @TheSLSClub]

@johnmathewo @qatarairways @almayassahamad Consider yourself an honorary member of the club - hope you make it to your destination eventually!! @qatarairways @qrsupport @British_Airways

[The Silver Lounge Survivors Club @TheSLSClub]

@BBCNews @BBCNews looks like the Walrus has also suffered @British_Airways @qatarairways customer service?!?!

[The Silver Lounge Survivors Club @TheSLSClub]

@British_Airways what do you do if 20 of your passengers get stuck in Doha for 18 hours in BA0123?? Give them sleeping facilities??!!

Anyone else in Doha join our club!
#CustomerService

[The Silver Lounge Survivors Club @TheSLSClub]

@doc07_dr @johnmathewo @qatarairways @almayassahamad @doc07_dr we totally agree

[The Silver Lounge Survivors Club @TheSLSClub]

@alicestrong0 @qatarairways Hi @alicestrong0 if your parents get stuck in Doha they are more than welcome to join our club. We've been stuck here for 14 hours so far

[The Silver Lounge Survivors Club @TheSLSClub]

@qrsupport @johnmathewo Hi John, if you end up joining our club look what fun you can have in the club after 13 hours stuck in Doha. We hope @qrsupport sorts out your issues!

[The Silver Lounge Survivors Club @TheSLSClub]

Hour 12 at the club. We like the framing on this shot....what do you think? @qrsupport @British_Airways @Flight_Refunds

[The Silver Lounge Survivors Club @TheSLSClub]

@British_Airways ..10 hours in - thanks

[The Silver Lounge Survivors Club @TheSLSClub]

She was told to stop sleeping. Only 9 more hours left to go. Excellent customer service @British_Airways @qatarairways. @BBCNews why are you not reporting on this madness. @DohaAirport

[The Silver Lounge Survivors Club @TheSLSClub]

@Whitey1Chris Welcome to the club!

@TheSLSClub @qrsupport @British_Airways

[Chris @Whitey1Chris]

@TheSLSClub Treated very poorly

[The Silver Lounge Survivors Club @TheSLSClub]

@qrsupport @British_Airways hour 9 out of 18

BA0123 flight, 18 hours of delay and no bed, people with kids and honeymoon ruined

@Flight_Refunds want to join our club??
#CustomerService

[Kemo @Kemo42901920]

@TheSLSClub @qrsupport @British_Airways @British_Airways BA 123 flight, Left on our own for 19 hours. There is no accommodation and no upgrade. Left to fill in the gaps @British_Airways. Some people also have kids ( some are stuck for over 20 hours). Got generic email, very disappointing!!

[The Silver Lounge Survivors Club @TheSLSClub]

@qatarairways Forgot about your customers though

[The Silver Lounge Survivors Club @TheSLSClub]

@qatarairways @NMOQatar It's a lovely day indeed @qatarairways

[The Silver Lounge Survivors Club @TheSLSClub]

One of our founding club members catches a stealth nap. Hour 9 of 18 in The Silver Lounge experience. Missed connecting flights. No hotel and No sleeping facilities in lounge - staff wake you up. Why?
Thanks @British_Airways thanks @qatarairways @qrsupport
#CustomerService

[The Silver Lounge Survivors Club @TheSLSClub]

She was told to stop sleeping. Only 9 more hours left to go. Excellent customer service @British_Airways @qatarairways. @BBCNews why are you not reporting on this madness. @DohaAirport

[The Silver Lounge Survivors Club @TheSLSClub]

@qrsupport @British_Airways how do I look after 9 hours in the silver lounge survivors club?

[The Silver Lounge Survivors Club @TheSLSClub]

@qrsupport @British_Airways how do I look after 9 hours in the silver lounge survivors club?