Sagar Mistry

Introvert..! |
📍- Mumbai

[Sagar Mistry @TheSagarMistry]

@zomatocare Any update? Details were asked and you had to comeback with updated status.

[Sagar Mistry @TheSagarMistry]

@zomato @zomatocare @deepigoyal Zomato PG is not working. Tried multiple payment options and all were successful from bankside but due to incapability at zomato PG, all orders didn't went through. Are you guys on it? 3 times failed but order page shows "Order Cancelled". Legit?

[Sagar Mistry @TheSagarMistry]

@zomatocare @zomatocare shared details in DM, help with status immediately and confirm ETA on PG resolution. Even can't select payment on delivery option. There are multiple orders.

[Sagar Mistry @TheSagarMistry]

@zomatocare Order# was already shared yesterday & it's going to be 24 hrs now and no acknowledgement. Do you have any provision to speak to executive?

[Sagar Mistry @TheSagarMistry]

@zomatocare is on another level. No responsibility at all for any customer complaints. I'd ordered chicken dum biryani and received stale chicken pulao which was bitter, had to throw. Restaurant not reachable. Bot closing complaint without reviewing in the era of AI @deepigoyal

[Sagar Mistry @TheSagarMistry]

@bankofbaroda Escalating this matter to @RBI for being non-compliant with mobile banking plateform + migration process. Additionally, irrelevant response given in grievance.

[Sagar Mistry @TheSagarMistry]

@bankofbaroda I've been forcefully migrated to BoB World 2.0. Now, I'm in deadlock situation where I can't reset login PIN through either of the app version. Only bank to forcefully migrate customer that too in batches, not all customers. No provision to switch to old version.

[Sagar Mistry @TheSagarMistry]

@bankofbaroda You stooped too low. Complaint was closed by deregistering ID from MB and asking to register again. What kind of resolution is this? Your team understand English or Hindi properly? Despite having detailed discussion with your executive, team unable to understand the complaint.

[Sagar Mistry @TheSagarMistry]

@bankofbaroda @RBI No courtesy from Bank of Baroda to reach out and understand the issue. Customers are suffering due to their inability of MB plateform upgrade and put live customers to go through pilot. If this is not resolved today will transfer all relationship to other bank.

[Sagar Mistry @TheSagarMistry]

@bankofbaroda I'm not getting any resolution since last 4 days. I've visited your branch in Virar(west) today but your bank doesn't provide option for registeration through branch. Only through ATM or NetBanking. I didn't get any support either from customer care or branch. @RBI look into this

[Sagar Mistry @TheSagarMistry]

@bankofbaroda @bankofbaroda Required details already shared, awaiting resolution on immediate basis. Even complaint is also raised yesterday but no update yet. I am not able to use Mobile Banking since last 4 days.

[Sagar Mistry @TheSagarMistry]

@bankofbaroda You asked for raising a complaint in portal but your portal is not able to send OTP. How may I suppose to raise complaint w/o OTP verification? Fix that first.

[Sagar Mistry @TheSagarMistry]

@dnainfotel Internet is down in my society since last 24 hours. This is the 3rd time in last 15 days where fiber cut happened and resolution takes 2-3 days. Everytime I call or visit office get to hear only one thing it will be done ASAP but no results.

[Sagar Mistry @TheSagarMistry]

@drmbct @RailwaySeva @AshwiniVaishnaw @RailMinIndia This shows unprofessional that you carry at workplace and normal people had to go through this. We already know after this you will run away with excuses. @PMOIndia @HMOIndia

[Sagar Mistry @TheSagarMistry]

@RailwaySeva @WesternRly @drmbct Planned to travel via 69141 train today & booked tickets on railone. When I reached, train is cancelled and scheduled to run from Dahanu Rd. Neither I can cancel my tickets nor I can pay surcharge in railone to travel in superfast trains. Why?

[Sagar Mistry @TheSagarMistry]

@RailwaySeva Requested details shared via DM.

[Sagar Mistry @TheSagarMistry]

@RailwaySeva @drmbct @RailMinIndia @AshwiniVaishnaw @drmbct Officer denied to provide superfast surcharge on my existing ordinary ticket at Dahanu Road station. UTS app was having surcharge option then why it is removed in railone & getting denied at counter?

[Sagar Mistry @TheSagarMistry]

@ICICIBank_Care @ICICIBank_Care Awaiting response on this. Simple ask "I want to delink and deregister UPI from ICICI iMobile application. That's it". Why it is taking too long to respond?
@NPCI_NPCI @RBI

[Sagar Mistry @TheSagarMistry]

@ICICIBank UPI was forcefully registered while setting up iMobile - no consent asked. Now, customer care denied to deregister and delink UPI stating that regulatory doesn't allow.
@NPCI_NPCI @RBI @RBIsays #ConsumerRights #consumerhelp