@naren_m We are so sorry to learn about this experience. Your order may be held due to a cold weather hold in your area to protect your plants! It looks like our customer happiness team has been in touch via email!
@puertofico We hope you love your new Monstera, but sorry to see your planter arrived damaged. Please reach out to our customer happiness team and they will be sure to set you up with a replacement!
@efullmer We are so sorry that your planter had a rough ride in transit! Rest assured, our customer happiness team will be reaching out to set you up with a replacement!
@kyleplacy@bitcoinski Despite some browning your Fiddle still looks happy and healthy! You can feel free to DM us on how you've been caring for the plant so we can further assist and help diagnose :)
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@rebabayou We are sorry that you're unhappy with your recent delivery. We, of course, want to resolve this in the best way for you. If you could send a DM or reach out via our contact form we can further assist you!
@JeremyPeskin We are so sorry to learn this. Our current response time is 2-3 days as we hire more staff for the season. We appreciate your patience and assure you that we will resolve this issue. We've sent you an email. Thank you.