Elena

An aspiring yogi with an unquenchable thirst for adventure ventures within the limits of the planet Earth, one breath at a time.❤️ Yoga + Truth + Zero BS

[Elena @The_AngryYogi]

@TurkishAirlines @TurkishAirlines, if love is the way, then how come you don’t practice it with your customers? Unless to you, love also implies lying and openly violating law. I’ve always had exceptional time onboard, but your handling of a cancellation case has just ended our love affair…

[Elena @The_AngryYogi]

@Alesanapd @TurkishAirlines Hi! Were you able to get an acceptable solution from #TurkishAirlines? Your situation sounds pretty much like mine, and I’ve been going back and forth with the customer service without an answer that would make sense, and definitely no resolution.

[Elena @The_AngryYogi]

@TKHelpFAQs @TK_HelpDesk Please, at least address the above message. Your impersonators are very active on this platform and are getting very skillful at approaching unsuspecting consumers.

[Elena @The_AngryYogi]

Fellow #passengers. Day 11 of the Turkish Airlines Namaskar.

At the airport, a @TurkishAirlines Airlines agent gently informed me that as a passenger, I have no rights unless I discover the #flightcancellation upon arrival.

When I asked multiple customer service representatives to share information about passenger rights, they all declined.

This left me wondering… is the right to basic information also being quietly set aside?

I’m sitting with this in meditation today and gently considering whether it’s time to consult someone who understands these laws more clearly.

Any fellow travelers or wise souls ever navigated this kind of situation with grace? I’d appreciate your calm reflections or possibly a #lawyer recommendation... @TK_HelpDesk

[Elena @The_AngryYogi]

@SHGM This is in direct violation of Turkish Airlines’ own Passenger Rights document as well as SHY- Regulations (articles 9 and 11) I am still in awe…

[Elena @The_AngryYogi]

@TurkishAirlines involuntarily cancelled my DIRECT flight, splitting me from the 10-person group I lead. The group is on LA8130. LATAM confirms 69 EMPTY SEATS (Pic 1). Yet TK sends a generic rejection (Pic 2), replacing a direct route with unacceptable options.

Thread 👇

[Elena @The_AngryYogi]

@SHGM Instead of keeping me with my group, TK's ultimatum forces me to accept a refund or replace a direct flight with a grueling 21+ hours in the air with minimal layover for recovery, or an 8-20 hour overnight layover with ZERO hotel accommodation offered.
👇

[Elena @The_AngryYogi]

@fsmarine1 @TurkishAirlines @TK_HelpDesk Hi! Were you able to get an acceptable resolution from @TK_HelpDesk ? I am currently going through an INVOL cancellation with them, and it's a nightmare. Thanks in advance!

[Elena @The_AngryYogi]

@GolnarNaeimi Sorry, you have to deal with this. Were you able to get any acceptable resolution from @TK_HelpDesk ? I currently find myself in a similar situation. Any feedback would be appreciated.

[Elena @The_AngryYogi]

@AliMohaidly2 @TK_HelpDesk @TurkishAirlines Hi! Were you able to get an acceptable resolution from @TurkishAirlines @TK_HelpDesk ? I've been going back and forth with them for over a week, and now they resort to openly lying. In writing! Thanks in advance!

[Elena @The_AngryYogi]

I’m getting popular with @TurkishAirlines impersonators eager to help, by the minute! Should I feel flattered? @TK_HelpDesk is still dead silent! @SHGM @GoTurkiye

[Elena @The_AngryYogi]

@TK_HelpDesk Hello! I need to receive a solution that makes sense and is not in contradiction to what I have been already told by @TurkishAirlines customer support team.

[Elena @The_AngryYogi]

More than 24 hours later… still no word from the real @TurkishAirlines support team. However, these people 👇are relentlessly trying to “help” @TK_HelpDesk @SHGM @USDOT @GoTurkiye

[Elena @The_AngryYogi]

Fake @TurkishAirlines accounts are hounding me as I am trying to get straight answers from @TK_HelpDesk @SHGM @USDOT @elliottdotorg

[Elena @The_AngryYogi]

First, it was due to the flight being a codeshare. All the options you offer me ARE codeshares. Now, I am told codeshares are not permitted. Get your story straight! @TurkishAirlines @TK_HelpDesk

[Elena @The_AngryYogi]

Over a week of going back and forth, @TurkishAirlines @TK_HelpDesk is still refusing to book me on one of the options THEIR booking system offers me, but I can’t due to a technical air.

Thread👇

[Elena @The_AngryYogi]

Dear @TurkishAirlines, I got yet another feedback from you where you contradict yourself. YOU are changing my flight to a codeshared flight, not me. @TK_HelpDesk @SHGM @USDOT

[Elena @The_AngryYogi]

So far, .@TurkishAirlines @TK_HelpDesk asked for my info, went dead silent, & left me dealing with scammers, who showed great eagerness to rebook me for the flight. @GoTurkiye @SHGM @a_uraloglu

[Elena @The_AngryYogi]

@houstongolden Christmas 🎄🎅🏼

[Andy Crestodina @crestodina]

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