@RockWithboAt@amangupta0303 You checked inventory for my 1st ticket (#69744418), took days, and confirmed it's OUT OF STOCK. Now you create a new ticket (#69961432) just to run another "inventory check" to tell me it's out of stock again? ๐งต๐
Stop playing this automated loop game. Just give me the damn list of available options to my email, or send me a link to choose my replacement RIGHT NOW! I will choose one and we are done. Stop stalling!
@jagograhakjago#boAtFraud#WorstCustomerService#BoycottboAt
@RockWithboAt@amangupta0303 You guys are running an absolute joke of a company. After I filed a NCH grievance for (Ticket #69744418), your pathetic excuse for support just created a NEW ticket (#69961432) to ask for ANOTHER 72 hours. What kind of stupid system is this?!
I don't give a damn about your fake 72-hour SLAs. My NCH Grievance is already active, and I have all the chat receipts proving your support team is lying. Stop holding my money and property hostage. Process the damn refund today.
@RockWithboAt@amangupta0303 I am done playing your games. I have officially filed a NCH complaint for deficient service with all evidence (emails, chats) attached.
NCH Grievance Number: 10298152
I am not stopping until I get my replacement or my money back.
@jagograhakjago
@amangupta0303 I don't want another fake apology or another 24-hour delay. Reopen Ticket and process a full refund or dispatch an upgraded over-ear replacement TODAY. Until I get my tracking link or money back, expect me in your mentions exposing this fraud daily.
#ConsumerRights#BoycottboAt
@RockWithboAt Your customer service is an absolute disgrace and a borderline scam. Iโve called. Iโve emailed. All you do is spit out the same scripted "wait 72 hrs, wait 24 " garbage to stall. I will bash this brand publicly EVERY SINGLE DAY until Ticket #69744418 is resolved.
@amangupta0303 Letโs recap your fraud: You took my defective product on Sept 22 You closed my ticket with a fake "unable to reach" excuse. Your own chat agent admitted you have ZERO replacement stock. Stop hoarding my product and lying to buy time!
Is this how you run a business?
@RockWithboAt@amangupta0303
the 48 hours you requested passed, and I still haven't received any email or call regarding Ticket #69744418. Please provide an immediate update on my over-ear replacement or issue a refund today.
Hey @RockWithboAt, is this how you treat your customers? You picked up my defective Rockerz under Ticket #69744418, lied about "calling me," auto-closed my ticket, and now your chat support says NO replacement options are available! ๐งต๐
@RockWithboAt@RockWithboAt the 48 hours you requested passed at 2:29 PM today (Sep 28), and I still haven't received any email or call regarding Ticket #69744418.
Please provide an immediate update on my over-ear replacement or issue a refund today.