Thea Avocato

[Thea Avocato @TheaAvocato]

@globalnews Yes - agree

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@EVAAirUS @Expedia @ExpediaCA @ExpediaGroup @apolloglobal @egon_durban @Elliottmgmtcorp Is this why Expedia canceled my flights instead of rebooking my changeable flights - https://t.co/14hZqdxvkR. Hmmm... Canceling our tickets so that we rebook?? #BookdirectNOTExpedia

[Thea Avocato @TheaAvocato]

@EVAAirUS @Expedia @ExpediaCA @ExpediaGroup @apolloglobal @egon_durban @Elliottmgmtcorp I will not book any future travel using Expedia. From my perspective as a customer-Barry Diller & Peter Kern do not encompass ExpediaGrps Guiding principles https://t.co/VaMxneCXso. Pay attention to #1 - satirical!

[Thea Avocato @TheaAvocato]

@EVAAirUS @Expedia @ExpediaCA @ExpediaGroup Thank you EVA Air for your response. Good luck trying to contact Expedia. I sent emails to Expedia Group Chairman/Senior Executive Barry Diller and ViceChairman and CEO Peter Kern - no response. Also, no response/email from Cust. Service. #BookdirectNOTExpedia

[Thea Avocato @TheaAvocato]

@EVAAirUS @Expedia @ExpediaCA @ExpediaGroup We wanted to change dates of travel but https://t.co/agvuEYiquT canceled w/o approval. Cannot even speak w/Expedia to address issue. Can EVA offer the same tickets we purchased in January 2020?

[Thea Avocato @TheaAvocato]

@EVAAirUS @EVAAirUS @Expedia @ExpediaCA @ExpediaGroup - https://t.co/agvuEYiquT canceled tickets we purchased in Jan for travel on May 7 from YYZ to SIN. There no way to contact Expedia via alleged 24/7 Cust. Service line and no response via email. Can EVA Help!

[Thea Avocato @TheaAvocato]

@ExpediaCA @Expedia @ExpediaCA @CBCNews @CTVNews @CTVNews @globalnews @globeandmail @nationalpost Making the decision to book our flight w/Expedia.ca earlier this year was a bad decision. So frustrated we cannot speak w/ anyone via Cust. Support line and no response via email.

[Thea Avocato @TheaAvocato]

@Expedia @Expedia @ExpediaGroup @ExpediaCA - I have still not yet received a response from Expedia! Lesson learned - Book DIRECTLY with airlines and hotels. Skip Expedia - no response. BS statement!

[Thea Avocato @TheaAvocato]

@Expedia @ Expedia - TOTAL BS! Lesson learned - will not book through Expedia again! Book directly w/ airlines and hotels. Is someone from CS going to contact me?

[Thea Avocato @TheaAvocato]

@Expedia @Expedia - Deceptive that CSRs are available via the Customer Service line 24x7. You CANNOT speak to a CSR if you're not traveling w/in 7 days. My flights have been canceled and I cannot speak w/ CS & can't do anything!!

[Thea Avocato @TheaAvocato]

@Expedia @Expedia - WILL NOT BOOK or USE Expedia again. BOOK directly w/airlines. Can someone pls call me? You have canceled our tickets w/EVA air w/o my approval. We wanted to change dates of our canceled flight from YYZ to SIN.

[Thea Avocato @TheaAvocato]

@EVAAirUS Our flight was canceled today for our flight from YYZ to SIN on May 7. We wanted to change date but canceled by accident on https://t.co/agvuEYiquT. Can't speak to CSR unless w/in 7 days travel. Bought Premium Economy w.EVA- please help!

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@canadapostcorp @canadaposthelps @DougEttinger - it is concerning that Canada Post does not and cannot track trackable packages. Where are the packages? Doug - please help! One contains a thermometer to monitor pre-mature baby once home from hospital

[Thea Avocato @TheaAvocato]

These two packages contained important baby items for my sister that had to have an emergency delivery in Singapore. To be told by CS that they do know where packages are-is unacceptable. We paid for tracking and expedited service. Where are the packages?

[Thea Avocato @TheaAvocato]

@canadapostcorp @canadaposthelps @DougEttinger - Mailed 2 packages via Xpresspost Int. on Mar 24 w/ 4-7 days service. Tracked online says in transit, called CP-CS line waited two hours and CP does not know where they are. Contained important baby items

[Thea Avocato @TheaAvocato]

@canadapostcorp @canadaposthelps @DougEttinger - Mailed 2 packages via Xpresspost Int. on Mar 24 w/ 4-7 days service. Tracked online says in transit, called CP-CS line waited two hours and CP does not know where they are. Contained important baby items

[Thea Avocato @TheaAvocato]

@AirCanada @EVAAirUS @CTVNews @CBCTheNational @globeandmail @globalnews @CalinRovinescu @BNNBloomberg @nationalpost @WestJet On Hold for the THIRD time!!

[Thea Avocato @TheaAvocato]

@AirCanada - HELP ASAP! Just spent over 2.5 w/ AC Customer Service & phone disconnected-CSR did NOT call back. Also spent 2.5 hours Sunday night-call cut off. Booking change not correct - Economy flex is now showing standard. Charged $85 on visa AC online shows $65.48. HELP PLS!

[Thea Avocato @TheaAvocato]

@AirCanada @EVAAirUS @AirCanada @CTVNews @CBCTheNational @globeandmail @globalnews @CalinRovinescu @BNNBloomberg @nationalpost @WestJet - Still NO response from Air Canada. What options/rights do passengers have when they feel handcuffed by airlines like AC?? Itinerary is not correct? Charged extra?

[Thea Avocato @TheaAvocato]

@AirCanada @AirCanada - I waited on hold for over 2 hours - CSR should have called back when phone line disconnected. Would like to deal w/ this asap! Can a manager from the AC Contact centre call me please. Please DM me for phone number and booking number. Frustrating!! 5+hours spent on ph