Thea Gudgeon

Pilates Teacher/Sports & Fascial Therapist/Triathlon Coach/Ironman/ 4xWorld Champ Qualifier/ Frenchie Owner 🐶❤️

[Thea Gudgeon @TheaKate]

@DPD_UKHelplin your driver has gone to the wrong location 3 days in a row. You have my full address, my what3word location and now a photo of the property. He’s been delivering to us for a year. I’m going round in circles with a chatbot. What do I do? 🤯

[Thea Gudgeon @TheaKate]

@GoogleSmallBiz Hi — I’ve been stuck in a support loop trying to update my legal business name after marriage. I posted in the GBP forum (https://t.co/W1OHS9Igir) but haven’t had a reply. Case ID: 5-5644000038990. Any chance someone could take a look?

[Thea Gudgeon @TheaKate]

@ionos_help_uk IONOS can you please confirm your servers are down. My website won’t load

[Thea Gudgeon @TheaKate]

@FOXYSUE1 @TicketmasterUK I finally made it to the website - to be told I was already logged in on another device. Which I am not. Have been sent to the back of the queue. I don't have the words 🤬

[Thea Gudgeon @TheaKate]

@Ticketmaster I've patiently queued for FOUR hours to get onto your website. Only to be told I am already logged in on another device. I am not. You have now sent me right to the back of the queue. I have no words. #ticketmaster #oasis #completeshambles🤯🤬

[Thea Gudgeon @TheaKate]

@FOXYSUE1 @TicketmasterUK I've got exactly the same screen as you. Logged in at 8.34

[Thea Gudgeon @TheaKate]

@StarlingBank had my account for a year. Been self employed for 20 years always with a personal account. You message I’m in breach of Tc&Cs and you’re going to put limitations on my account. Your Ts&Cs are vague at best. You take 48 hours to respond to replies. This is not ok.

[Thea Gudgeon @TheaKate]

@AmazonHelp https://t.co/0cTgHNP2ac

[Thea Gudgeon @TheaKate]

@AmazonUK got home to find my delivery left here on a main road 🤯
Phoned to complain and was hung up on by your employee. I’ve had to make multiple complaints in the last month about prime service. Each time I’m told ‘we are dealing with it’. What do I need to do to sort this?

[Thea Gudgeon @TheaKate]

@virginmedia I really don’t think I should have to go to a forum and start all of this from scratch and hope someone might read it and help me. Please could you just get somebody to call me to schedule an engineer to come out like I was promised 4 days ago.

[Thea Gudgeon @TheaKate]

@virginmedia since doing work in our area 2 weeks ago our broadband drops out constantly. It was really stable prior to that. We are constantly rebooting the hub with no success. Could you advise please?

[Thea Gudgeon @TheaKate]

@virginmedia 3. I’ve been told it will be sorted in 24hrs and someone will call me within 48hrs. I’m desperately resorting to Twitter as I’m literally banging my head against a brick wall. You aren’t providing the service I’m paying a lot of money for and you are refusing to deal with it.

[Thea Gudgeon @TheaKate]

@virginmedia 2. I was then told the hub needed to run off a different frequency and to leave it 24hrs to settle and if still problems you would send an engineer out. 48 hours later I have no broadband again. Just off phone to you, and you are refusing to send anyone to me.

[Thea Gudgeon @TheaKate]

@virginmedia 1.This problem has been going on for 5 weeks now. Intermittent signal. Not enough upload speed to run zoom sessions so losing money and clients. Can’t stream TV shows.
Called on Thursday and was told there was no problem. Then when I persisted was told there is a problem.

[Thea Gudgeon @TheaKate]

@bt_uk Surely you should contact residents if you’re doing planned work less than a meter outside someone’s front door with a pneumatic drill? Whole income lost today as I didn’t get the opportunity to reschedule online coaching clients. 🤯

[Thea Gudgeon @TheaKate]

@O2 Any idea what happens next..? This was yesterday afternoon and still waiting.

[Thea Gudgeon @TheaKate]

@virginmedia No it’s still completely unstable and has been for 2 weeks

[Thea Gudgeon @TheaKate]

@virginmedia Trying to download it - struggling without broadband 🫣

[Thea Gudgeon @TheaKate]

@virginmedia It’s a Hub 3 and is an issue over Wi-Fi and wired connection. I now work a bit online and it’s costing me income where I’ve had to refund clients zoom sessions

[Thea Gudgeon @TheaKate]

@crowndale @Argos_Online The order I placed and had confirmed yesterday has vanished from my account. I should have been able to collect at 9am but have received no notification