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[KARIGAROFFICIAL @Thekarigar]

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[Laura Thompson @hoopslaureate]

Hey @fedexhelp, my package got delivered to the wrong address; the picture of the delivered package isn't my house at all. The customer service rep I spoke with was completely unhelpful. Can you help?

[Laura Thompson @hoopslaureate]

@FedExHelp What's sad is that FedEx has messed up every delivery I've had since I moved to this new address (a development built six years ago, so not that new). Do I need to call vendors before placing orders to make sure they ship with USPS or UPS to make sure I'll get my packages?

[Laura Thompson @hoopslaureate]

@FedExHelp Only in Utah would someone drive 10+ minutes across town to deliver a package that @FedExHelp delivered to the wrong address (seriously?! 10 mins away?). Adorable mom who brought her cute little toddler to bring me my package. Thank you kind stranger! 💙

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp Hello We have already did it 2 times now, how many times would you need it? is it so hard to share just email id? what customer service are you providing? @FedExEurope @FedEx

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp Hello We have already did it 2 times now, how many times would you need it? is it so hard to share just email id? what customer service are you providing? @FedExEurope @FedEx

[KARIGAROFFICIAL @Thekarigar]

@FedEx @FedExHelp our insured shipments to the US (882392159852 & 882691437354) arrived damaged

Your team denied the claim, saying “no outer box damage.” That’s false & irrelevant

If FedEx ignores valid claims with full proof, what’s the point of insurance? This is unacceptable

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp we did dm you but you have not replied, we are specifically asking for senior management email ids for escalation of our issue.

[FedEx Help @FedExHelp]

Please DM us for assistance. Thank you.

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp I already did it earlier to your department and you gave very generic response of filing claim which I already did. I need fedex internal team escalation, this is unacceptable!!!!

@FedExEurope @FedEx @FedExForum @BBCWorld @jagograhakjago @FieoHq

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp I already did it earlier to your department and you gave very generic response of filing claim which I already did. I need fedex internal team escalation, this is unacceptable!!!!

@FedExEurope @FedEx @FedExForum @BBCWorld @jagograhakjago @FieoHq

[FedEx Help @FedExHelp]

@Thekarigar Hi, this is Josanna. I’m so sorry to hear about this issue. I’d like to help. Please DM your full name, complete delivery address, tracking number, phone number and your email address for me to further assist you. Thank you.

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp @FedEx @FedExEurope Hello who is going to resolve the issue!! It seems like you guys have the worst service as per seeing recent tweets!!

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp @FedEx @FedExEurope @FedExHelp @FedEx The solution you provided is not satisfactory, I have already filed the claim. Your fedex team is not acknowledging their mistake and not doing proper investigation in the case. we demand full claim amount for our broken insured shipments!!!

[KARIGAROFFICIAL @Thekarigar]

@FedExHelp @FedEx @FedExEurope @FedExHelp @FedEx The solution you provided is not satisfactory, I have already filed the claim. Your fedex team is not acknowledging their mistake and not doing proper investigation in the case. we demand full claim amount for our broken insured shipments!!!

[KARIGAROFFICIAL @Thekarigar]

@FedExEurope @FedExPolicy Hello I have messaged you, Please check

[KARIGAROFFICIAL @Thekarigar]

We have:
📦 Packing videos
📹 Customer unboxing videos
✅ Full-value insurance purchased

We didn’t buy insurance for decoration—we bought it for exactly such incidents. Dismissing valid claims.

@FedExPolicy @FedExEurope

#FedEx #ClaimDenied #FedExInsurance #CustomerRights

[KARIGAROFFICIAL @Thekarigar]

@FedEx @FedExHelp our insured shipments to the US (882392159852 & 882691437354) arrived damaged

Your team denied the claim, saying “no outer box damage.” That’s false & irrelevant

If FedEx ignores valid claims with full proof, what’s the point of insurance? This is unacceptable

[FedEx Europe @FedExEurope]

@Thekarigar @FedExPolicy Please send us a DM so I can respond. https://t.co/lSOYfWeGrs

[FedEx Europe @FedExEurope]

@Thekarigar @FedExPolicy I am truly sorry if your package was damaged. I'll do my best to help you. While I am checking the tracking number, please DM us with your full name, complete delivery address, phone number and email address. Thank you.

[KARIGAROFFICIAL @Thekarigar]

@FedExEurope @FedExPolicy Hi we have messaged you, Please check