@nationalrailenq we have tickets booked between Manchester and lancaster for 22nd July. This is now a strike day and our train has been cancelled. No other trains are available with that company, can we use them on a different company? Your T&Cs suggest we can. Thanks
@nationalrailenq Unless you want to travel on a Monday. Or maybe a Tuesday. Or a weekend. We're travelling from abroad and after 38hrs of travelling we'll be stuck at Manchester trying to get the last 1.5hrs home. Pay your staff!
@northernassist Hi, I've looked on the easements info and so you're not putting on any alternatives? No buses? What other options are providing people? How do we get home?
@northernassist just been told my train on 22nd July (manc to lanc) has been cancelled and to get the next northern service. No other services that day. What do I do? Already changed ticket from London to getting the bus instead.
@SwiggyCares I've been on hold for 58mins because an error in the app made a double order. We paid for and received double but don't want double! Id number: 1634644852208
@HaysWorldwide I've always loved working through Hays. But I've recommended friends through the 'Refer a Friend' and was promised a voucher for doing so. 18months on and still no sign and staff are incommunicado. Won't bother referring again.
@AvantiWestCoast just seen your Climate Train. If the Planet means the world to you, why do you make it so hard for passengers to be environmental and book bikes on?! You should be encouraging them, not making it harder #UselessSlogans#PutYourMoneyWhereYourMouthIs
@TPExpressTrains@AvantiWestCoast no wonder people don't get the train! If you miss one train and you have a bike it takes you 3 hours before you can go one stop because there's no bike space on all the other trains. And you guys say it's "hassle free".
@TPExpressTrains@AvantiWestCoast there is nothing hassle free about travelling with a bike. I don't understand why train companies are set on making it as awkward as possible for people wanting to be healthier and more env friendly. Cheers @northernassist for being far superior!
@manairport where are all your drinking fountains? I've asked several staff and they don't know. People in arrivals and the coach/train station also need access. Please point me in the right direction asap!