Theo Wright

[Theo Wright @TheoWright2017]

@Barclaycard I have applied for a Barclaycard online, and received a letter telling me I need to send more info. No problem, it asks for passport and driving license. I am assuming that a certified copy of these is acceptable, and not the actual documents??

[Theo Wright @TheoWright2017]

@askevanscycles rude and unfriendly staff at your Edinburgh store. My bike is immobile due to one of your staff, no apologies, no alternatives, just excuses and bad attitude.. horrendous customer experience, but unsurprising. what can Evans do about it?

[Theo Wright @TheoWright2017]

@EvansCycles the customer service from Evans just gets worse and worse! Just been to the Edinburgh store to check on delivery which is overdue, after an Evans employee rendered my bike inoperable, and I get argued at by staff.. horrendous customer experience, but unsurprised

[Theo Wright @TheoWright2017]

@EvansCycles I have two separate issues and can never seem to catch anyone on live chat

my issues are regarding faulty delivery item to return and have postage refunded

and incorrect payment that i need to be returned

can someone please help!!

[Theo Wright @TheoWright2017]

@AmazonUK I have 3 items delivered to an incorrect delivery address (amazon collection locker), even though I changed the delivery address at checkout!! I no longer live in the country it has been delivered to, and so don't have access to the items??

Please help

[Theo Wright @TheoWright2017]

@MedleyText why is it that when i go to open your app, it asks me to login in via dropbox, then when i click to proceed, it gives an error and asks me to restart app. then in doing this, it just loops in error. can you please explain

[Theo Wright @TheoWright2017]

@icebreakernz I need help with returning an item in Europe, but nobody from your customer service will reply to my emails, over 30 days since first contact now.... Can you help please

[Theo Wright @TheoWright2017]

@CommBank
I am travelling overseas but need to change my phone number, to allow me to receive net code for online banking.. I have tried to access details through the app, but it won't work

Can you help please!!

[Theo Wright @TheoWright2017]

@RevolutApp I can't log into my account, which I need to do to link my existing card... I have tried to contact through app, it will take over 24hours for reply, not acceptable.. Somebody replied to my message and when I opened the app, the message disappeared... Please help!!!

[Theo Wright @TheoWright2017]

@RevolutApp

I can't receive my 6 digit pin to log into my app, I have tried to contact support, but I either have to wait 3 hours for a response, or get cut off midway through a conversation.. please, improve your customer experience

[Theo Wright @TheoWright2017]

@IEC_EIC why don't you have an option to retrieve your username??.... it is seriously the most outdated and frustrating system ive ever come across

[CryptoSTU @CryptoSTUU]

After crossing 3000 followers I think it’s only fair I help out a few of the people who got me here. If this tweet gets 50+ retweets I will select one of those retweets at random to receive a tip a day until New Years 📈STU. #gains #StuToshi #BTC

[Theo Wright @TheoWright2017]

@AskLloydsBank Hi yes I've just tried again and get the same response?
Thanks

[Theo Wright @TheoWright2017]

@AskLloydsBank

Having trouble logging onto online account, is this a current problem?
Sorry weve had to log you off
Error 1007 ID 60173721

[Theo Wright @TheoWright2017]

@HMRCcustomers
can i appeal against a penalty on my self assessment via email?
if so, can you send me the email address please

[Theo Wright @TheoWright2017]

@BITPANDAcom I don't have a ticket sorry it was about a month ago when I emailed?

Thanks

[Theo Wright @TheoWright2017]

.@BITPANDAcom

Can you please tell me how to change my phone number in my account, didn't get an answer from email, thanks