@StrifehartZA@bioware Sorry that was a frustrating experience, @StrifehartZA. Please send a follow up email to [email protected] and reference your original ticket number and we will get back to you as soon as we can.
@saekob90@bioware Sorry for the frustrating shopping experience, @saekob90. Please send a follow up email to [email protected] and reference your original ticket number and we will get back to you as soon as we can.
@plsvhenan@bioware With the sale running right now we have a large volume of orders in queue to ship and it's taking a little longer than usual. If you have a pending order number you can email to customer service at [email protected] for an update.
@SamanthaFilth @bioware Sorry your order hasn't been received yet. With the sale running right now we have a large volume of orders in queue to ship and it's taking a little longer than usual. You can email to customer service at [email protected] with the order number for an update.
@phillastrator@bioware@shuppie_ Sorry to hear this order hasn't been received yet. We have a large volume of orders in queue to ship and it's taking a little longer than usual. @shuppie_ can also reach out to custmer service at [email protected] with the order number for an update.
@MSUHitman@bioware Sorry you haven't received a shipping confirmation just yet. With the sale running right now we have a large volume of orders in queue to ship and it's taking a little longer than usual. We appreciate your patience while we get caught up on shipments.
@TanaNanner @bioware Sorry we haven't responded regarding your Thane Statue deposit yet. Please send a follow up email to [email protected] and we will absolutely get back to you soon. Thanks for you patience while we work through these deposit refunds.
@Bernadette2014 We're so sorry for any delays, please refer any specific order inquiries to our customer service department. You can contact them via the customer service link at the bottom of the store homepage.
@Daybreaker77 I do apologize for any delay in response from our customer service team. Due to the busy holiday season, our warehouse and customer service team response and fulfillment times are a bit longer than usual. If you do not hear from anyone in the next 48 hours, please let me know.
@goodapollo2814 No worries Chris, I have taken a look at the order and the delay appears to just be a part of the holiday rush. If you do not receive a shipping confirmation within the next 48 hours please let me know.
@Daybreaker77 I'm so sorry about that Rob! Please contact our customer service team via the customer service link located at the bottom of the Bethesda Store homepage. They will be able to further assist you with this.
@goodapollo2814 Sorry about that Chris! If you are comfortable, you may provide your order number in a reply to this tweet. If you do not wish to do this, unfortunately I cannot assist you.
@goodapollo2814 Hey Chris! Unfortunately, response times are a bit higher than usual due to the holiday rush. However, I could possibly check on your order. Would you mind sending us a DM with your order number?