Think Tank co za

Empower your business with hyperautomated digital user experiences

[Think Tank co za @ThinkTanksSA]

In a global banking environment, Citibank implemented AI for Service to support:
Read the full breakdown 👇
https://t.co/DIvEaylTRi

Considering what this could look like in your environment? Reach out!

[Think Tank co za @ThinkTanksSA]

Better employee experience starts with removing friction, not adding more tools.

Small fixes - clearer workflows, simpler processes - make a big difference in daily work.

Paying attention to these basics is how teams actually thrive.

[Think Tank co za @ThinkTanksSA]

Conversational AI isn’t just about chatbots. 🤖

If you’re thinking about scaling AI in a way that delivers measurable outcomes (not just faster responses), this is a useful place to start.

👉 Read the full article here: https://t.co/EttOjOHAqH

[Think Tank co za @ThinkTanksSA]

Agentic AI vs Generative AI:

Generative AI lowered the cost of creation.
Agentic AI is lowering the cost of action.

Unpack the shift from creation to action - read this in-depth blog from https://t.co/egpBYqcnSS on Agentic vs Generative AI: https://t.co/rOGzlNvVUR

[Think Tank co za @ThinkTanksSA]

AI is only as effective as the ecosystem behind it.

- Natural language understanding
- Hybrid human + AI handover
- Secure, scalable enterprise infrastructure
- Native integrations w/ Salesforce, Zendesk, SAP

Infobip connects the full customer journey: https://t.co/mjvUPcyi91

[Think Tank co za @ThinkTanksSA]

AI isn’t just about automating tasks - it can help IT teams cut waste, optimise cloud and software costs, and free up resources for initiatives that actually drive business value.

Turn IT from an expense centre into a strategic business enabler: https://t.co/Xy6JRyFjnX

[Think Tank co za @ThinkTanksSA]

Docusign has been named a Leader in the Gartner Magic Quadrant for Contract Life Cycle Management, recognising their continued strength in agreement management, automation, and customer experience.

https://t.co/OZ2sbHsDrt

[Think Tank co za @ThinkTanksSA]

https://t.co/OyxJvEIhww

[Think Tank co za @ThinkTanksSA]

AI automation should do more than answer FAQs - it should improve your bottom line.

What we’re seeing with Infobip:
- Faster service and tighter SLAs
- Reduced operational costs
- Higher customer satisfaction
- Increased conversions and engagement

https://t.co/mjvUPcxKjt

[Think Tank co za @ThinkTanksSA]

60% of IT teams haven’t received guidance on using AI tools effectively.

Ivanti’s latest Digital Experience Report shows how AI helps IT teams with training.

Discover how AI can future-proof your IT operations and empower your teams: https://t.co/dr5YRWrRdR

[Think Tank co za @ThinkTanksSA]

AI That Works for IT.

Less manual work. More control. And IT teams free to focus on innovation.

💡 Explore how AI can drive impact in your organisation:
https://t.co/ow2MJVAuit

[Think Tank co za @ThinkTanksSA]

Technology alone doesn’t transform businesses - integration does.

Connected, scalable, and results-driven automation.

Book a personalised demo with our experts for Ivanti, Docusign, Infobip, Zapier, & more: https://t.co/sosrkuYwjY

#ITSM #Automation #Integration

[Think Tank co za @ThinkTanksSA]

Measuring the impact of your digital employee experience?

85% of IT teams call DEX a high priority, only 23% have advanced strategies in place.

How CIOs translate DEX metrics into business outcomes: https://t.co/2Ux0jYC2Cz

#DEX #ThinkTankSoftwareSolutions

[Think Tank co za @ThinkTanksSA]

Bridging Legacy IT and Conversational AI in South Africa

How to connect old infrastructure with new AI tools to unlock real value:
🔗 https://t.co/TUV35RtKvv

#ConversationalAI #ITIntegration #ThinkTankSoftwareSolutions #Ivanti #KoreAI

[Think Tank co za @ThinkTanksSA]

The Agreement Trap

Docusign, changes the game. It brings everything - creation, signing, tracking - into one secure, automated flow.

https://t.co/slkCptNniV

#DigitalTransformation #Docusign #ThinkTankSoftwareSolutions

[Think Tank co za @ThinkTanksSA]

https://t.co/egpBYqcVIq is bringing conversational AI & automation together with the solutions we deliver every day.

The result? Smarter processes & faster service:
https://t.co/sosrkuZ49w

[Think Tank co za @ThinkTanksSA]

Zapier connects your tools -

In our ecosystem, Zapier lets you automate simple, repetitive tasks between the platforms you already use - like email, CRM, and Ivanti - without needing to build from scratch.

Fast. Lightweight. Reliable.

#Automation #NoCode #ThinkTankEcosystem

[Think Tank co za @ThinkTanksSA]

As an Ivanti Premier Partner, we are proud to be recognised as a Champion in Info-Tech Research Group’s 2025 Emotional Footprint Report for ITSM Enterprise: https://t.co/knWeEjzTM9

[Think Tank co za @ThinkTanksSA]

As a trusted partner of https://t.co/egpBYqcVIq, we bring these solutions to South African enterprises, making AI practical, flexible, and ready for real-world use.
🔗 https://t.co/cDL5D8xEXV

#AiAgent #EnterpriseAutomation

[Think Tank co za @ThinkTanksSA]

Our Network. Your Advantage.

We’ve built trusted partnerships with some of the world’s leading technology providers:

🚀 Welcome, https://t.co/egpBYqcVIq i we’re excited to have you as part of our growing network!

#Ecosystem #Partnerships #Innovation