All said, it just seems that Shiprocket just wants to avoid getting into claim settlements and that’s why all the above. Horrible experience ever selince onboarded. Time to really say goodbye. Start ups like yours will only go ↘️. Best of luck. 5/5 #poorcustomerservice
@saahilbigfoot @ShiprocketCare your customer service is PPP..PATHETIC! There is no accountability by your company. Tickets go unresolved. Tickets don’t reflect on portal. Forward and reverse non delivery escalation tickets bear no result. I wonder how you all operate. 1/5
Your company deliberately doesn’t update statuses and deliberately does not reflect tickets on client portal to avoid accountability. Moreover you guys don’t have any escalation support with senior management. Your level 1 CSRs are poorly trained and just read out scripts. 4/5
@sanskari_SM0 For all idiots who don’t listen 👂🏼 properly. He said last t20 World Cup match. Not general t20 match. He will continue to play t20 if given a chance.
@kgahlot What about the highly polluting vehicles coming from NCR and father regions that transit through delhi. No checks on that. Also you need to do something about the MCD toll tax, it causes major traffic snarls at border points.
@VietjetIndia this is how your airline is. Our seat didn’t even recline and we paid for your most premium seats in economy sitting in 10A 10 B and 10C on VJ972 19/07/23. No help from crew. What horrible service standard ! #Aircraft#travel#vietnam#CustomerService
@VietjetIndia your website doesn’t work. trying 2 login using mobile number & PIN code but it doesn’t work. Then I am trying to enter booking ref along with last and first name as a per passport, still unable to login. Previously I was able to. Pls fix! Need to print tickets