@Blizzard_Ent With these wait times, for a Scam ticket, you're enabling these people to get away with scamming dozens of players before the ticket is even looked at. You guys need to do better. You owe it to the community.
@BlizzardCS 24hr estimated wait time on a Scam ticket. So much for 24/7 support. By the time the case is even read by someone the scammers will have swindled another 30 people.
@BlizzardCS Can you explain the logic behind not reimbursing players who get scammed out of items or gold that are agreed upon via in-game chat/services? If you catch the person committed the fraud and recover the gold/items...why not give it back?
@BlizzardCS 5 drops from heroic dungeon bosses...and none of them are for my class...? I'm a balance druid and I keep getting plate armor...not warbound.