@ThebphavongJ Good morning. Our customer team has confirm us that the tickets were sent on the 31st, so everything was good, right? Hope you enjoyed your stay! Ticketbar Team
@SiriFr Good afternoon Iris, The Roma Pass is not collected in Muralan Street. In the voucher you receive when booking the tickets will have specified all the places you can pick up the Roma pass. Ticketbar Team
@MilaMileva09 Good morning Mila! Sorry for the inconvenience. Can you contact our customer service? ([email protected]) They will solve your problem asap. Thanks in advance. Ticketbar Team
@serenagonsalves Good morning Serena! sorry for the inconvenience. Our order team has resent you the tickets again. Could you please check your spam folder also? Ticketbar Team
@fredokcan Good morning Fred! The tickets were sent this morning to your e-mail. Let us know if you need something else. Enjoy your stay! Ticketbar Team
@HFC_Guv Good morning Simon, the customer service has been in contact with you to solve the problem. Let me know if you need something else. Sorry for the inconvenience. Ticketbar Team
@Kelseyl8ly Good afternoon, sorry for the inconvenience caused. Can you give me your order number and we will contact you to check what happened? Ticketbar Team
@sigrunmast Good morning, as we have checked the tickets were resent to your e-mail. Let me know if you have them. Sorry for the inconvenience caused. Ticketbar Team
@jricosese Sorry for the inconvenience. You bought the Athens tourist card, this product includes Acropolis,1 way transfer from aiport,Hop on Hop off bus and a discount. You are right, it's not an official card, in our content we don't say is official. Let us know if you need something else
@BakkerHuub Hello Huub, thanks a lot for your feedback, this kind of comments help us to improve. We are happy you had a great experience in Barcelona. Ticketbar team.
@LibbyAnson Dear Libby, we are sorry for the inconvenience. Our customer service has taken care of your case and fixed it. Let us know if you need something else. Ticketbar Team.
@lestweetsdejo Hello Jo!
Please send an email to our customer service departement ([email protected]) They will take care of your case asap. Ticketbar Team.
@Patrick_Smits Good morning Patrick. Thanks for sharing your experience with us so we can improve. Our customer service contacted you a make a refund of part of the order to compnsate a bit the situation. Let us know if you need something else. Ticketbar Team
@DcChristelle Hello Christelle, Exactly, they are skip the line tickets. Kind regards, Ticketbar Team /
Bonjour Christelle, Exactement, ils passent les billets en ligne. Cordialement, L'équipe Ticketbar
@RonSwart Good morning Ron. I checked your case and the tickets were sent on the 14th to the email you used to book the tickets. Please contact our customer service department: [email protected]. Thanks and sorry for the inconvenience. Ticketbar Team