@AerLingus I have tried every possible way to contact customer care who are apparently open from 0700 - 1000 yet impossible in messenger, x, and WhatsApp - some customer service?
@AerLingus I have tried 5 times to contact you via what’s app and I have waited for hours for a team member only to be passed back to Erin unsuccessful on each occasion? Is there another way to speak to customer service/care? This is very frustrating.
@AerLingus anyone to help in Budapest airport received incipient time information to my phone and when I got to gate it was closed now we are stranded here
@eircare ……. 9am tomorrow morning - not a mention of that to me in phone although knew I was anxious to get it sorted. Just wanted to get rid of me… could u please organise an tech consultant to call to my home to sort this out please. Come on eir surely you can do better??
@eircare …. Told me I needed a new lan cable - I went and got one (knowing this was not the issue) and guess what it still wasn’t working - so I was now making my 4th call to “eircare” ( not that care comes into it) to find out now that customer service reopens at ……..
@eircare I made 3 calls to customer care yesterday as my broadband wasn’t working and I needed it as I was WFH - all 3 occasions the customer service representative whom I could barely understand kept fobbing me off and eventually on the 3rd call told me I …