@bt_uk sI’ve been without internet for 16 days… every time I call, I get the same we’ve sent it to openreach.. great, but what exactly have they done? If I was a business customer the priority would be 48 hours… absolutely backwards. This needs escalating. Patience is thin.
@VeryHelpers After all the faff, I still haven’t had my managers call back that was meant to be within 24 hours from my call last night and not one person can arrange a call because they work ‘online’. Pretty sure you’re part of the complaints department.
@verynetwork sends me the wrong fridge freezer, whilst taking away my current one and now I am left with the wrong item and a 5 year old who can’t have food until this is sorted. I wanted to keep the item for a partial refund but they can’t amend my account, how ridiculous!