Tijara Beach

[Tijara Beach @Tijarabeach]

@_shakenya Please check your DM. We paid but cannot see the receipt.

Thank you

[Tijara Beach @Tijarabeach]

@_shakenya

Hello

We have a problem with getting a receipt after payment

Please check your DM for details

Thank you

[Tijara Beach @Tijarabeach]

@NSSF_ke We have the same problem as below

[Nzilani Nzyula @NNzyula]

@NSSF_ke Hi. After your portal being down since yesterday, it's now up and running but I've submitted returns 6 times, and all times my amount payable is 0. I'm using the same template I've used for years? Kindly advice

[Tijara Beach @Tijarabeach]

@NSSF_ke your portal has been down and the whole day we can’t submit our returns

Please urgently assist

Thank you

@NSSF_ke

[Tijara Beach @Tijarabeach]

@NSSF_ke Your portal is not working, can’t submit returns for 2 days

[Tijara Beach @Tijarabeach]

@NSSF_ke Hi, we have been trying to pay by MPESA to paybill 222222 after submission,but payments aren’t going through.

How do we pay?

[Tijara Beach @Tijarabeach]

@NSSF_ke Hello, we have been trying to pay NSSF but e citizen paybill via MPESA IS NOT working. The same for via e-citizen website validation service - gives an error and we can’t proceed

How do we pay our an employer’s contribution?

[Tijara Beach @Tijarabeach]

@NSSF_ke Hello, we have been trying to pay NSSF but e citizen paybill via MPESA IS NOT working. The same for via e-citizen website validation service - gives an error and we can’t proceed

How do we pay our an employer’s contribution?

[Tijara Beach @Tijarabeach]

@_shakenya @_shakenya PLEASE ASSIST

[Tijara Beach @Tijarabeach]

@_shakenya Please help us - we can’t log in after registration!

[Tijara Beach @Tijarabeach]

@_shakenya @_shakenya PLEASE ASSIST

[Tijara Beach @Tijarabeach]

@_shakenya Please help us - we can’t log in after registration!

[Tijara Beach @Tijarabeach]

@NSSF_ke We still cannot log in, your site is down. How can we submit our returns?

[Tijara Beach @Tijarabeach]

@NSSF_ke Your site is not working, we can’t submit returns the whole day. What’s the remedy?

[Tijara Beach @Tijarabeach]

@NSSF_ke Your site is not working, we can’t submit returns the whole day. What’s the remedy?

[Tijara Beach @Tijarabeach]

@_shakenya We did a registration but cannot log in. We need to still add our stuff and generate the PNR, pay, etc. Who can help us?

[Tijara Beach @Tijarabeach]

@NSSF_ke Your website is not working, we can’t submit our returns. Any advice?

[Tijara Beach @Tijarabeach]

@nhifkenya could you please check your DM? Medical assistance was denied due to “contribution not paid”, while all payments are up to date and ok time.
This is very urgent
Thank you

[Tijara Beach @Tijarabeach]

@matround15 @NSSF_ke Correct, but first you need to validate the UPN on ecitizen. You get UPN once payment order is done on NASF e-service, input in the NSSF section of ecitizen & get a payment reference which you then use as your a/c when paying to 222222. That’s what doesn’t work. Worked last month

[Tijara Beach @Tijarabeach]

@NSSF_ke We are far from your branch and impossible to visit. We’ve been trying your phones in vain too. There must be some remedy you can offer to your clients. At least waive the penalties for late payment as delays are not through our not trying

[Tijara Beach @Tijarabeach]

@NSSF_ke Please help us we really need to pay but can’t generate the payment reference on e citizen

[Tijara Beach @Tijarabeach]

@NSSF_ke We are not able to validate the UPN on eCitizen. It gives an error as attached when we input the UPN from the payment order that has been generated on your e service platform.
We need to validate and have a payment reference to pay via 222222 MPESA PAYBILL.

What do we do?