TikTokSupport

The official account for TikTok support!
Here to help 7 days a week, 8am - 5pm PST 🤝

[TikTokSupport @TikTokSupport]

Have TikTok questions? We've got answers. Check out our new-and-improved Help Center, here: https://t.co/tS6VJPJkxj

[TikTokSupport @TikTokSupport]

@baehelpyaana To update age, submit details & documentation here: https://t.co/qSMY1lWqRw Topic: "TikTok Shopping" > Category: "TikTok Shopping Age Issues"

[TikTokSupport @TikTokSupport]

@luvmyJoi Hi there, we hear your request. To help with your inquiry, please send us a direct message with your Shop Code, relevant ticket numbers, and any helpful clarifying details about your issue so we may further assist you!

[TikTokSupport @TikTokSupport]

@MikeBTeeVee Hi there, we hear your request. To help with your inquiry, please send us a direct message with your Shop Creator handle/username, relevant ticket numbers, and any helpful clarifying details about your issue so we may further assist!

[TikTokSupport @TikTokSupport]

@Dex8310 Over time, more creators will get TTS access. Is ur acct enabled? Click the top right corner, then creator tools: if u see TTS features, u're enabled!

[TikTokSupport @TikTokSupport]

@MehakPr28738940 Hi! Users may report an account that copies their identity online in order to mislead or confuse others on TikTok here: https://t.co/lOyKoEoTLk

[TikTokSupport @TikTokSupport]

@badpiercedfangs Hi! Next steps: https://t.co/jgkNjMP7jp [TTS for Creators page > Creator Health Rating > Violations > Select Violation > Scroll to page bottom & Appeal]

[TikTokSupport @TikTokSupport]

@harbtrades @TikTokShopUSA Pls send a DM of your Creator ID, relevant ticket numbers, and clarifying details abt the issue to our @sellwithtiktokshop_us account for assistance.
https://t.co/mRK3RioNpy

[TikTokSupport @TikTokSupport]

@ScentClub1 @scent Hi! For further assistance, please submit your inquiry with supporting details through this form and identify United Kingdom as your region: https://t.co/zOoWS7i5ne Or, reach Customer Service through Contact Us at the bottom right: https://t.co/N8QbaQRdid

[TikTokSupport @TikTokSupport]

@nightwitchviole @nightwitchviole @TikTokSupport Since autoship is tied to your account, try reactivating it first (log in + tap "Reactivate"). If you can't recover access, contact TikTok Shop Support at https://t.co/mdS3QkwzDa with your order details.

[TikTokSupport @TikTokSupport]

@startoncemore @tiktok_us Based on our guidelines: https://t.co/u8X7XMRfyr IPR owners / authorized reps may submit infringement notices here: https://t.co/vXdECjS4VC

[TikTokSupport @TikTokSupport]

@itzdeadlysoulz @TikTokSupport We are sorry to hear that you are having trouble with your order. For the quickest and most convenient support, we recommend contacting us through the TikTok app. We strive to provide excellent customer support, and we're committed to resolving your issues as quickly as possible.

[TikTokSupport @TikTokSupport]

@VaultedScents @VaultedScents @TikTokSupport Hi! For further assistance, please submit your inquiry with supporting details to the Seller Support form: https://t.co/bm1rH6eW7N

[TikTokSupport @TikTokSupport]

@keirawrs We strive to maintain a fair platform. Views can fluctuate due to user preferences & content trends. Keep creating new and exciting content!

[TikTokSupport @TikTokSupport]

The TikTok app is currently experiencing some issues, which our team is working quickly to address. Thank you for your patience!

[TikTokSupport @TikTokSupport]

@MooMooClover Hi! Engagement and other account activity can impact eligibility for the TTS creator program. Please check if you're eligible to reapply in ~30 days.

[TikTokSupport @TikTokSupport]

@Milanpar01 Hi there, we hear your request. To help with your inquiry, please send us a direct message with your Shop Creator handle/username, relevant ticket numbers, and any helpful clarifying details about your issue so we may further assist!

[TikTokSupport @TikTokSupport]

@MaxModz1382 Hey! Sellers can answer questions about your order. If they can't, open a case with support. On the main TTS page, under the top navigation, tap Get Help.

[TikTokSupport @TikTokSupport]

@outshinegaming Hi! For further assistance, please submit your inquiry with supporting details to the Seller Support form: https://t.co/bm1rH6eW7N

[TikTokSupport @TikTokSupport]

@BenWall11049601 Hi, thank you for reaching out! We are unable to help with cases that are still open and in progress. Please allow our support team time to fully handle your issue. We appreciate your patience in the meantime.

[TikTokSupport @TikTokSupport]

@arslanbajwa_1 Hi! TTS is in: USA, UK, France, Germany, Italy, Ireland, Spain, Indonesia, Malaysia, Philippines, Japan, Singapore, Thailand, Vietnam, Mexico & Brazil

[TikTokSupport @TikTokSupport]

@thatguyycon If you have reached out to our in app support team, you are in the best place for resolution. Thank you for your patience while they investigate your case.