Tim Hortons

Canada’s favourite coffee and donuts

[Tim Hortons @TimHortons]

@imachilosa Hi, Nina. Sorry about your experience. Please DM us the location address, along with your full name, phone number and email if you’d like the restaurant to reach out. https://t.co/dkbZ9N86ic

[Tim Hortons @TimHortons]

@Kmalschafsky Hi, Kevin. Sorry about your experience. Please DM us the location address, along with your full name, phone number and email if you’d like the restaurant to reach out. https://t.co/dkbZ9N86ic

[Tim Hortons @TimHortons]

@lilybrodi Sounds like a pretty perfect day 🫶 Welcome to Canada!

[Tim Hortons @TimHortons]

Hi there, we're sorry to hear this was your experience. Thanks for bringing this to our
attention. Please PM/DM us the details of your experience, the time/date of your visit, the
restaurant address, and your email/phone number. We can follow up with the restaurant
management team.

[Tim Hortons @TimHortons]

@josephdzita Fan in the fur coat, Tims cup in hand - DM us 👀

[Tim Hortons @TimHortons]

@johnwrightai We’re sorry about that, John. We’d like to look into this for you, we just need some information about your account here: https://t.co/bAMw2GH399 https://t.co/dkbZ9N86ic

[Tim Hortons @TimHortons]

@lindsmjay Hi, Lindsey. Sorry about your experience. Please DM us the location address, along with your full name, phone number and email if you’d like the restaurant to reach out. https://t.co/dkbZ9N86ic

[Tim Hortons @TimHortons]

@mario4thenorth This video features Canadian Tim Hortons restaurant owners and team members. They're proud to be strong, supportive employers in their communities — and that's a story we'll always be happy to tell. ☕

[Tim Hortons @TimHortons]

We were so excited to bring back our Cheese Melts and Bacon Melts last week based on enthusiastic feedback from Tims guests. We have sold over 400,000 Melts since we launched just a few days ago and the very large majority were prepared and served according to our standards. What makes a Melt great is the grilled bread and melted cheese - we accept the feedback that we haven’t gotten it 100% right, so are working with Tims restaurant owners who are doubling down on training to ensure guests are served a great Melt every time – whether in our drive-thru or at the restaurant counter. We encourage guests to contact our Guest Services team if they have feedback to share.

[Tim Hortons @TimHortons]

We were so excited to bring back our Cheese Melts and Bacon Melts last week based on enthusiastic feedback from Tims guests. We have sold over 400,000 Melts since we launched just a few days ago and the very large majority were prepared and served according to our standards. What makes a Melt great is the grilled bread and melted cheese - we accept the feedback that we haven’t gotten it 100% right, so are working with Tims restaurant owners who are doubling down on training to ensure guests are served a great Melt every time – whether in our drive-thru or at the restaurant counter. We encourage guests to contact our Guest Services team if they have feedback to share.

[Tim Hortons @TimHortons]

Hi Frank, we’re open to criticisms and we accept them – but we also want everyone to be honest about the facts. Team members at the Grimsby restaurant did not lose their jobs and were not replaced with temporary foreign workers. The local MP was not involved. If you have any evidence of team members being abused we would want to be made aware of it as we would not tolerate it. Tims restaurant owners are working hard every day alongside their teams to serve guests and it’s important that what’s shared about them online should be true.

[Tim Hortons @TimHortons]

@brandongonez Thank you for sharing! We're excited to launch our hiring campaign and commit to hiring 10,000 local team members across the country this year. If you want to learn more you can read the full release here: https://t.co/wmm2izUaub

[Tim Hortons @TimHortons]

@604Now Thanks for sharing, here is a link to our press release announcing our recruitment campaign to hire 10,000 local team members across the country: https://t.co/wmm2izUaub

[Tim Hortons @TimHortons]

@RTNToronto Thanks for sharing, here is a link to our press release announcing our recruitment campaign to hire 10,000 local team members across the country: https://t.co/wmm2izUaub

[Tim Hortons @TimHortons]

@yegwave Thanks for sharing, here is a link to our press release announcing our recruitment campaign to hire 10,000 local team members across the country: https://t.co/wmm2izUaub

[Tim Hortons @TimHortons]

Hi Scott, we think one of the biggest misperceptions about Tim Hortons is how the TFW program has been used. About 3.6% of team members were hired through the TFW program. These are positions in communities where restaurant owners faced documented labour shortages and went through the full government approval process before hiring. This new campaign will help Canadian restaurant owners hire 10,000 new local team members, supporting natural turnover and growth of Tim Hortons restaurants – including 80 new restaurants opening this year across Canada.

[Tim Hortons @TimHortons]

@6ixbuzztv Thanks for sharing, here is a link to our press release announcing our recruitment campaign to hire 10,000 local team members across the country: https://t.co/wmm2izUaub

[Tim Hortons @TimHortons]

@RailAce Thanks, JB. An agent will follow up with you via email. Your reference number is 4605452. You may need to check your spam/junk folders if you're not seeing the email in your inbox. ❤️

[Tim Hortons @TimHortons]

@AlmendraGalland Hi, Almendra. Sorry about your experience. Please DM us the location address, along with your full name, phone number and email if you’d like the restaurant to reach out. https://t.co/dkbZ9N86ic