Just had a very bad experience with #Uber, got charged $9, and I want my money back. And there appears to be no way to communicate such a demand to them.
Pertains to Receipt ID #0d5b6298-1ab5-4bc2-9e43-812082a324bf
I had had a doctor's appointment at the Johns Hopkins Outpatient Center, 601 N. Caroline St., and now wanted to go back home to 509 N. Lakewood Av.
I ordered exactly that ride online.
The driver Cesar was appointed. As I watched his travels on the online GPS map, it became clear he was NOT going to my pickup location. I texted him three times about this, that 601 N. Caroline was where I was and where he should pick me up.
He never got anywhere near there. He went straight to 509 N. Lakewood. The information on Uber's site says the trip began at 247 S. Mason Ct. I know nothing about that address.
Just had a very bad experience with #Uber, got charged $9, and I want my money back. And there appears to be no way to communicate such a demand to them.
Pertains to Receipt ID #0d5b6298-1ab5-4bc2-9e43-812082a324bf
I had had a doctor's appointment at the Johns Hopkins Outpatient Center, 601 N. Caroline St., and now wanted to go back home to 509 N. Lakewood Av.
I ordered exactly that ride online.
The driver Cesar was appointed. As I watched his travels on the online GPS map, it became clear he was NOT going to my pickup location. I texted him three times about this, that 601 N. Caroline was where I was and where he should pick me up.
He never got anywhere near there. He went straight to 509 N. Lakewood. The information on Uber's site says the trip began at 247 S. Mason Ct. I know nothing about that address.
He's sure got his undies in a bunch.
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