Day 4 in Italy with still no bags and no contact from @ITAAirways we tried reaching them but still no response. Sucks because we take days off from work and dropped money to fly across the world just to be in my pajamas. I don’t know how many more times I can wear this underwear
@_austrian the story begins with us leaving LAX to NAP and pretty much it was doomed. Not only we missed our flight, our bags didn’t even make it to Italy. There is NO WAY we can contact this airline because they make it so difficult. Also these people are racist to me #asianhate
@ITAAirways it’s been 48 hours still no response from airline about our luggages. Can you guys imagine being in another country without any of your clothes or toiletries? Staff saying “Asian people always complain?” Lol man this is ridiculous. #italy either compensate or find it
@ITAAirways We’ve been tryin to reach out to customer service and they’ve been hanging up on us and no response as well. We just want an update on our situation.
@ITAAirways listen you guys also lost my baggage in connecting and don’t even admit to this Montreal convention coverage. I just flew 13 hrs to have no clothes and no support. Your crew in Rome were saying some racist shit to me as well, but as an airline I expect communication.
@_austrian Hi Shawn we filled out a card online and left a claim via voice. The attendant was in Austria right before our Naples flight. She kinda shrugged us off and gave us a hard time when we’re just trying to understand why our flight left without us but delayed leaving LAX?
@ITAAirways Hi, I am unable to reach you guys through DM unless allowed. I can attach a picture to this. Additionally, one of the bags wasn’t included on this claim listing: LH307746. So a total of 5 bags, but we were brushed off by the attendant…
@HiltonHotels so crazy, I go to your hotel in London lake view and run into a false advertisement and wrong room miss up? Your manager on site forced us to pay another night for YOUR mistake? You people are ridiculous…#travel#Hilton