@sainsburys I shopped with you on the 1st Feb via shop and scan. I was told all the offers I’d chosen couldn’t be calculated and I would receive money back for the outstanding amount. I haven’t heard anything since. Can you update me, please?
@BlacksHelpTeam after 9 DM’s with 9 different customer advisors via Twitter and Messenger, I still have no refund of an order that was returned and received in your warehouse on the 29th Jan. This is the second time I have had this experience with your company and I am appalled.
@MartinSLewis I would really appreciate your advice. We paid for our flights and accommodation to Budapest with a Tandem credit card. We’re expecting the holiday to be cancelled. How can the refund be made if the card company no longer exists.
@BlacksHelpTeam I have been emailing your customer service team since 15th jan regarding a return I made on 2/1 and have not yet had a refund. I am getting no help and very frustrated as you owe me money!!!
@BlacksHelpTeam I made a return to you on the 2nd January. I still have no refund. I have been emailing you back and forth for 10 days but still no real help or support. Please sort this out for me!
@BootsUK I have a friend who is an employee of yours who tested positive for Covid. They are asymptotic but one of your managers said they must work regardless as they are not ill. They were advised if they self isolate they wouldn’t be paid. Is this legal?