Ting Help

Your friendly support team. We spend our days writing love letters, answering questions and solving issues for people we care about.

[Ting Help @TingHelp]

@astandy Thanks for entering this month's #TingIt contest and best of luck! The winners will be chosen at the end of the month so stay tuned.

[Reid @RAPiDCasting]

HE DOES IT! @tingFTW's @onfireNeeb is the first non-Korean in 7 years to advance to the #GSL Code S Semi-Finals!

[Ting Help @TingHelp]

@joyfouruss Wow, thats beautiful

[Ting Help @TingHelp]

@JMHaircut What a very nice picture!

[Ting Help @TingHelp]

@glentona Looks like a lot of fun!

[Ting Help @TingHelp]

@RivetingRosy Thats a very nice shot!

[Ting Help @TingHelp]

@Brazentiger Open a chat with us at https://t.co/5sqzfr6YHD so we can help you out.

[Ting Help @TingHelp]

@mizlisa19 Try to DM us @tingFTW

[Ting Help @TingHelp]

@mizlisa19 could you DM us the email address attached to your Ting account and we will be able to look into this for you.

[Ting Help @TingHelp]

@TheOrangutanian When you go to https://t.co/Nu3gmidINu please hover over "Help" for our contact details.

[Ting Help @TingHelp]

@program_happy We should be back up and running in about 2 hours. For the latest updates please check: https://t.co/imJihFQ9dv

[Ting Help @TingHelp]

@rayelectronica Yes, absolutely. :) We're glad to hear you'd still consider us in the future, even though you may be leaving.

[Ting Help @TingHelp]

@DagotheWolf Can you go here: https://t.co/J7ptTyAAmT and run through the steps Carrier Reset / Profile & PRL update, should sort it for you

[Ting Help @TingHelp]

@madhattersez Let us know if it is and we'll go from there =)

[Ting Help @TingHelp]

@madhattersez Not showing any reported issues in the area, is the other device on the account having issues?

[Ting Help @TingHelp]

@madhattersez Would you mind shooting us a DM with your phone number so we can pull your account up and check the service in the area?

[Ting Help @TingHelp]

@Maximus1901 Once the number ports to CDMA, the sim card expires (GSM - switching networks). Coming back to GSM would mean a new sim card

[Ting Help @TingHelp]

@Maximus1901 If he plans on using the same number, yep! He will require a new sim card since it ports over to opposing networks

[Ting Help @TingHelp]

@Maximus1901 He will also be able to reactivate with Sprint. If he wanted to go back to GSM, he will need another sim card.

[Ting Help @TingHelp]

@Maximus1901 He would need a Ting GSM sim card! https://t.co/eQxEKKq9yV. If he was to go back to CDMA, he would not require a new sim.