Very disappointing experience with @LavaMobile.
Around 10–11 months ago, I helped my friend buy a LAVA Play Ultra 5G. For the last 4–5 months, his photos, videos and downloaded files have been disappearing automatically after 15–20 days.
We tested it ourselves by saving photos and videos in a folder. After just 17 days, the files disappeared. I contacted LAVA Customer Care to report this issue.
We were assured that the phone would be replaced and asked to book a home service. Based on this commitment, we booked the service on 29 September.
On 30 September, the service centre collected the phone and promised a replacement within 5–7 days.
However, on 7 October, Customer Care informed us that the replacement had not been approved and offered only a motherboard replacement instead.
After keeping the phone for 21 days, the service centre return it today after replacing the motherboard, but the phone had:
• Scratches on the middle frame
• Back panel improperly fitted, with visible glue
• Front camera not working
I refused to accept the phone in this condition.
We have already waited 21 days, yet the original issue remains unresolved and the phone now has additional problems after servicing.
@LavaMobile@reachraina , Now we want a complete phone replacement, not another repair.
Appointment No.: APT1000207753
Please investigate this case, honour your original commitment and provide a proper resolution. 21 days of waiting is already too much. Don't make us wait any longer!
@TechDekhoji@utsavtechie@saaaanjjjuuu@AHSANKHARBAI
LAVA VIRAT Curve 5G is LIVE AGAIN at just ₹19,999!
If you missed the first sale, here’s another chance to grab it.
📱 3D Curved AMOLED
⚡ Dimensity 7100
🔋 6000mAh Battery
🖥️ Rear Mini Display
🤖 Android 16 + NEO UI
📸 50MP Sony IMX752
✨ Premium Vegan Leather
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LAVA VIRAT Curve 5G is launching on 21st September on Flipkart!
Here’s what LAVA is bringing:
📱 6.67" 3D Curved AMOLED | FHD+ | 120Hz | 1100 nits
📸 50MP Sony IMX752 Sensor Camera
🖥️ Unique Rear Mini Display
🔋 6000mAh Battery + 45W Fast Charging
⚡ MediaTek Dimensity 7100 | 6GB RAM | 128GB Storage
🔊 Dual Speakers + Dual Mic
🛡️ MIL-STD 810H Military Grade Certification
💧 IP64 Dust & Water Resistance
🤖 Clean Android 16 | 2 OS + 3 Years Security Updates
🤖 Vayu AI
🎨 Vegan Leather Finish
A seriously feature-packed curve from LAVA.
What are your thoughts?
𝗟𝗮𝘃𝗮'𝘀 𝗻𝗲𝘄 𝘀𝗺𝗮𝗿𝘁𝗽𝗵𝗼𝗻𝗲 𝗶𝘀 𝗹𝗮𝘂𝗻𝗰𝗵𝗶𝗻𝗴 𝗼𝗻 𝗙𝗹𝗶𝗽𝗸𝗮𝗿𝘁
𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗗𝗲𝘀𝗶𝗴𝗻: Large circular camera module, sides are flat with slightly rounded edges and a minimalist back panel.( The design looks quite similar to the Xiaomi Civi 14)