Service Excellence Team

Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Service Excellence Team @Tmexecutve1_CS]

@LaurenMannell @LaurenMannell Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Service Excellence Team @Tmexecutve1_CS]

@KaineLalli @KaineLalli Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Service Excellence Team @Tmexecutve1_CS]

@LuellaBtique @LuellaBtique Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Luellaboutique @LuellaBtique]

@verynetwork can anyone help me please?? I’ve been trying to call since Monday- hold for 28 mins and get cut off!! I have a very expensive missing parcel and can’t get through to anybody. Really disappointed and frustrated 😩

[Service Excellence Team @Tmexecutve1_CS]

@hanndean @hanndean Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[🌼💛 Han Dean 💛🌼 @hanndean]

@verynetwork Returned an item 10th November, 4 phone calls later and a month of waiting I still do not have my refund. over 2.5 hours on the phone your 'customer care' team have put the phone down on me 3 times due to not knowing the answer as to why I do not have my money!!

[Service Excellence Team @Tmexecutve1_CS]

@SJR971 @SJR971 Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Service Excellence Team @Tmexecutve1_CS]

@nataliemolson @nataliemolson Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[natalie @nataliemolson]

@VeryHelpers Does this look like a box of brand new pans to you?! Reply to my DM. Getting hold of you and Evri is a nightmare. My pans STILL have not been delivered and it’s been nearly 2 weeks. I also bought a TV stand that’s arrived with no assembly instructions!!!!

[Service Excellence Team @Tmexecutve1_CS]

@viseconds24 @viseconds24 Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[FW @viseconds24]

Nice one @verynetwork battle the bots but get denied by your website. Nice.

[Service Excellence Team @Tmexecutve1_CS]

@AbbasRafiu @AbbasRafiu Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Service Excellence Team @Tmexecutve1_CS]

@sarah_queenie @sarah_queenie Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Sarah @sarah_queenie]

@verynetwork are your customer service just not open? Spent 3 HOURS yesterday trying to get through to you!

[Service Excellence Team @Tmexecutve1_CS]

@RSoutts @RSoutts Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[RS @RSoutts]

@VeryHelpers Does no one answer the phone?

[Mr Gouldthorpe @MrGouldthorpe]

@VeryHelpers I spoke to your customer service team. I'm just waiting on a text to confirm my order is still missing.

[Service Excellence Team @Tmexecutve1_CS]

@TR6289651188544 @TR6289651188544 Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[T R @TR6289651188544]

@VeryHelpers please tell me why I haven’t recieved a response about my order which looks like it’s been stolen, and why I haven’t waited on the support line for 45 min only to be answered and immediately put back into the support line queue by a number of staff who needs sacking.