Todd Amundson

[Todd Amundson @ToddAmundson4]

What’s the deal with Dr Pepper and diet Dr Pepper being removed from a restaurants? @McDonalds and @redrobbin are two that no longer carry it… What’s up @drpepper @DrPepperSnapple

[Todd Amundson @ToddAmundson4]

@CenturyLinkHelp Soooo this is what they say to me.... sorry we could do what you asked us to do! What kind of horrible company is this?
How about .... when can we make this right for you? When can we reachedule this for you? What can WE do to make you a valued customer? Nope - nothing ...

[Todd Amundson @ToddAmundson4]

What’s going on @CenturyLink? I order internet on NOVEMBER 3rd, run around after run around - you cancel it on the 20th of DECEMBER - the day after I was last told install would be! Is this the best overseas, Central American customer service you can muster - ? What up?

[Todd Amundson @ToddAmundson4]

Was told by @CenturyLink supervisor that the online order department put my order on hold because they couldn’t figure out how to correct their address error!

[Todd Amundson @ToddAmundson4]

As usual @CenturyLink has failed again. Was told by a “supervisor” - in Cental America - on Wednesday that she would get back to me with install date. Now three days later - nothing. Typical

[Todd Amundson @ToddAmundson4]

@CenturyLinkHelp When will it be installed! That’s what I keep asking @CenturyLink

[Todd Amundson @ToddAmundson4]

Did you know that @CenturyLink Customer service was in the Philippines… Half of the problems that I’ve been experiencing have not noted on my account, and they blamed it on the Philippine customer service call center… scapegoat

[Todd Amundson @ToddAmundson4]

So @CenturyLink Was scheduled to install my Internet on November 27 from a November 3 order… When they didn’t show I called they told me it had been moved to December 18 randomly… Explain why I would give my business to this company?

[Todd Amundson @ToddAmundson4]

So here is the latest with @CenturyLink now......
After spending almost 2 hours on the phone yesterday I was told the online department head put my account on hold because of my address Being incorrect. Do they not realize it is their mixup?

[Todd Amundson @ToddAmundson4]

This just in...... @CenturyLink tells me they are in need of my lease agreement - this is the new reason why they haven’t installed my internet since the Nov 3rd initial order date. This is now their 3rd excuse. Hey @CenturyLink - I own the house! As I have been telling you!

[Todd Amundson @ToddAmundson4]

@CenturyLinkHelp 469097701

[Todd Amundson @ToddAmundson4]

@CenturyLinkHelp Just get me internet!

[Todd Amundson @ToddAmundson4]

Way to go @CenturyLink. Schedule an install for 11/27 from my original 11/03 order - (delayed because @CenturyLink was using my address on another account....) and then NO SHOW! Are you kidding me! Twice no shows! Common what gives!

[Todd Amundson @ToddAmundson4]

@CenturyLinkHelp Yes I’d like help, help me understand what the delay is, help me understand why I don’t have Internet yet. Help me understand why I’d want CenturyLink at all even. I ordered this on Nov 3rd so I could have Internet during hunting season - now that’s over. Help me understand.

[Todd Amundson @ToddAmundson4]

Too many phone calls and emails with @CenturyLink to try to get internet! Originally ordered on 11/3, they assigned my address to another customer so I can’t get internet - how is this my fault! Confirmed by two phone calls for 11/17 - they no showed. Waited 8 hrs for nothing.

[Todd Amundson @ToddAmundson4]

Too many phone calls and emails with @CenturyLink to try to get internet! Originally ordered on 11/3, they assigned my address to another customer so I can’t get internet - how is this my fault! Confirmed by two phone calls for 11/17 - they no showed. Waited 8 hrs for nothing.