Toku

The best cloud communications provider powering customer engagement in APAC.

#Cloudcomms

[Toku @TokuGlobal]

@_OfficialTII Thank you, @_OfficialTII for sharing our good news! Stay tuned for more exciting news as we expand our operations into APAC. 🚀 👀

[Toku @TokuGlobal]

How are APAC organisations going international and scaling efficiently and effectively?

Thomas Laboulle, @TokuGlobal's CEO, sat down with @uctodaynews to share key trends when it comes to scaling #contactcentre operations in a multinational environment.

https://t.co/XO9343bKcR

[Toku @TokuGlobal]

How do you choose the right Contact Centre as a Service (#CCaaS) provider?

We've made it easy for you by breaking down the 12 key features you should look out for when making your selection.

https://t.co/zvz3qiUrjQ

#contactcenter #cloudcomms #customerexperience

[Toku @TokuGlobal]

With #Toku Phone App, you can move your corporate telephony to the cloud, and get all the calling features you need, whilst using your existing Microsoft 365 license.

Make the most out of #MicrosoftTeams now: https://t.co/O3dA2gIkYU

#cloudcomms #remotecollaboration

[Toku @TokuGlobal]

Don't you hate it when you have to buy 100 licenses for the entire organisation when only 10 are heavy users?

That's why we designed #Toku Phone app with a flexible mix-and-match approach.

Full story here: https://t.co/AWNz9sUO6p

#remotecollaboration #microsoftteams

[Toku @TokuGlobal]

62% of customers in APAC prefer to begin a new banking relationship digitally.

How are traditional banks in APAC transforming their communications digitally to keep their customer experience top of mind?

Here's how: https://t.co/2XKVtXxOhJ

#customerexperience #fintech

[Toku @TokuGlobal]

Have you ever called up a company's hotline and were asked to press "1" for English?

Congrats, you've interacted with an #IVR (Interactive Voice Response)!

Here are 5 benefits of implementing an IVR system: https://t.co/QNlMciZgsi

#customerexperience #communicationapi

[Toku @TokuGlobal]

@TokuGlobal Head of Product, Girish Dharmaraj had a chat with @uctodaynews to share how #Toku Phone app makes MS Teams calls more cost-effective because there's no need for additional Microsoft licenses.

https://t.co/AWNz9sUO6p

#cloudcomms #remotecollaboration #microsoftteams

[Toku @TokuGlobal]

How can traditional banks in APAC build a superior customer experience using their communication channels?

Learn how here: https://t.co/2XKVtXxOhJ

#customerexperience #digitaltransformation #fintech

[Toku @TokuGlobal]

The customer journey has been reshaped with more touchpoints and channels than ever.

Thomas Laboulle, @TokuGlobal's Founder & CEO, shared with @TheFastMode 3 #businesscommunication trends that will shape hyper-personalised #customerexperience in 2022.

https://t.co/xQJGH7FI3h

[Toku @TokuGlobal]

How can APAC enterprises build their international business presence when going global?

Thomas Laboulle, @TokuGlobal's CEO, spoke to the @uctodaynews team to discuss APAC-specific challenges and how to overcome them.

https://t.co/XO9343bKcR

#contactcentre #ccaas

[Toku @TokuGlobal]

What makes APAC so unique when it comes to #PSTN replacement?

Find out what @TokuGlobal's CEO & Founder, Thomas Laboulle has to say, in his recent discussion with the @uctodaynews team on the challenges APAC organisations face in #cloudcommunications

https://t.co/79dfbt1Xrl

[Toku @TokuGlobal]

How do contact centres adapt as the hybrid workforce becomes one of the defining features of the post-pandemic work environment?

Here are 5 ways to boost contact centre agents’ productivity with a hybrid work setting in 2022: https://t.co/eYcktP4ckB

#contactcentre #hybridwork

[Toku @TokuGlobal]

Why should businesses embed a voice channel in their brand’s app?

@TokuGlobal's CEO & Founder, Thomas Laboulle, recently had a chat with Linoy Doron from @uctodaynews to discuss the 3 key benefits of enabling #in-app calling.

Get the full story here: https://t.co/R9nYlGQBKE

[Toku @TokuGlobal]

Would you believe it if we said that a phone call embedded in your enterprise's app can benefit a business of any size or vertical?

In-app calling can help you to personalise the #customerexperience the way you want.

Here are 7 benefits: https://t.co/Co6zZtLibW

[Toku @TokuGlobal]

According to the CX Trends 2022 Report, 71% of APAC customers say the pandemic has raised their expected #customerservice standards.

If you’re interested in building a truly customer experience-driven #contactcentre 👉 https://t.co/9v7NroLN8A

#customerexperience

[Toku @TokuGlobal]

Does your organisation often place long-distance or international calls?

You might be shocked at how much you can save when you switch from traditional telephony to SIP trunking!

Here are five advantages you should consider:

https://t.co/FbCqdBOvSe

#siptrunking #siptrunk

[Toku @TokuGlobal]

The truth is that not having to exit the app to call #customersupport is easier, but also increases the level of trust that the call being made isn't a spam call.

This is just one of the benefits of #in-app calling.

Here are 6 more: https://t.co/Co6zZu2T3u

#customerexperience

[Toku @TokuGlobal]

🤔 Are you searching for a Contact Centre as a Service (#CCaaS) vendor but not sure what to pay attention to?

☁️ Here are 7 fundamental traits to look out for in a Cloud Contact Centre Software Vendor:

https://t.co/85c1Dj38Wl

#cloudcommunications #customerexperience

[Toku @TokuGlobal]

⭐ We're excited to announce that #Toku has partnered up with @eBaoTech_Corp!

Together, we hope to make insurance operations even easier for customers looking for insurtech solutions on InsureMo. 🤩

Find out more about our collaboration here 👉 https://t.co/iCJxpFAPUe